Xbox one turning off

Discus and support Xbox one turning off in XBoX on Consoles to solve the problem; Hi I have xbox one and after playing for 10-20 mins it turns itself off. It looks same as if the power cable was suddenly unplugged from the console.... Discussion in 'XBoX on Consoles' started by Reaper tmM, Aug 8, 2018.

  1. Reaper tmM
    Reaper tmM Guest

    Xbox one turning off


    Hi

    I have xbox one and after playing for 10-20 mins it turns itself off. It looks same as if the power cable was suddenly unplugged from the console. I tried plugging it in diffirent sockets and it still happens. If anyone can help, I would be really greatful.

    :)
     
    Reaper tmM, Aug 8, 2018
    #1
  2. A Drunk Taco69
    A Drunk Taco69 Guest
    Xbox One turning off

    try connecting it to a standard outlet or just connect it to d different outlet. If you still have the same issues, you will have to call xbox support because you might have a faulty console
     
    A Drunk Taco69, Aug 8, 2018
    #2
  3. ReeceAmbrose
    ReeceAmbrose Guest
    Xbox One turning off

    What colour is the Power Supply Unit (PSU) light?
     
    ReeceAmbrose, Aug 8, 2018
    #3
  4. whiteandshiny
    whiteandshiny Guest

    Xbox one turning off

    Is it an original Xbox one?? It could be a faulty external power supply if it is. Either way you need to contact Microsoft support via phone is best Contact Us | Xbox Support
     
    whiteandshiny, Aug 8, 2018
    #4
  5. Reaper tmM
    Reaper tmM Guest
    Yea, it´s og. I just ordered exchange of power supply brick, that should hopefully help. Thanks for such a quick response
     
    Reaper tmM, Nov 3, 2018
    #5
  6. Theswagboss64 Win User

    Xbox one turn on then it turns off

    I'm going through the same thing. Took the console to GameStop, where they had power supply I could hook up to.

    Same issue, orange light, flashes white for a second then back to orange. Console will not power on...

    For me it's not the power supply...
  7. Hordie Win User

    Xbox one turn on then it turns off

    Hi sic176,

    It could be either actually, but sounds like a power brick issue honestly.If you have a friend or family member with an Xbox One, I would take my Xbox to test there. That would immediately tell you where the issue is.
  8. Big Al Clipper Win User

    Xbox one turn on then it turns off

    Hi, I had the same problem yesterday; Power on after using the console button but power off after a second or two, tried repeatedly. Noted that during this time powering on with the controller button would not work. Tried unplugging power supply for a few
    minutes but no joy afterwards. Tried unplugging HDMI to TV and power came on for a few minutes but went off again. Tried with ethernet cable unplugged, power on for a second or two only. So tried a different HDMI cable and all seemed good for ten minutes then
    problem returned. The power supply lights behave correctly, the console is cool to the touch all over and fan works. Left the unit alone for ten hours to ensure it was completely cool, during this time the power supply was on and showing orange light. Exactly
    the same when tried again. Unplugged all leads for ten minutes, plugged in everything and all is back to normal. I can power on with console or controller buttons. I have since used either with the Ethernet or wifi connection to my modem or with no connection,
    all allow power to remain on. I hope this is the end of the problem but somehow I don't think so. Good luck everybody. Big AL
  9. sic176 Win User

    Xbox one turn on then it turns off

    I'm lucky enough that they. Are doing it as a free courtesy repair with my console. I started thinking if it was the brick there would be some sort of indication that would be the problem
  10. pkvas Win User

    Turning Xbox one off

    I also usually buy a game then turn machine 'off' while it downloads which isn't possible if not in standby
Thema:

Xbox one turning off

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