Xbox One Troubleshoot screen won't let me click on USB device update option

Discus and support Xbox One Troubleshoot screen won't let me click on USB device update option in XBoX on Consoles to solve the problem; Xbox one S shut down in the middle of an update. Have uploaded the update to a USB device and when I go to the troubleshoot screen the it won't let me... Discussion in 'XBoX on Consoles' started by NatL_926, Jul 24, 2021.

  1. NatL_926
    NatL_926 Guest

    Xbox One Troubleshoot screen won't let me click on USB device update option


    Xbox one S shut down in the middle of an update. Have uploaded the update to a USB device and when I go to the troubleshoot screen the it won't let me choose the USB option. All the other boxes let me move to them and turn green but it will not let me choose USB. I can't use my xbox without the update. help!

    :)
     
    NatL_926, Jul 24, 2021
    #1
  2. MateusFontana Win User

    Xbox One Troubleshoot screen won't let me click on USB device update option

    Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

    First of all, I'm sorry you're having this problem.

    Solving this issue will require you to reset your console to factory defaults, but rest assured you can choose to keep your games and applications. To do this procedure please perform the steps below.

    1. Turn off Xbox One.

    2. Unplug power.

    3. Plug the power back to Xbox One 30 seconds later.

    4. Press and hold Bind and Eject at the same time (don't release).

    5. Press and release the Power button, and then you will hear the startup chime.

    6. When you hear the second startup chime, you can release the bind and eject buttons.

    7. Select Reset this Xbox on the screen.

    8. Select Keep games and apps.

    Then, you should wait until the whole resetting process ends.
  3. XBF Zineb F Win User

    Xbox One Troubleshoot screen won't let me click on USB device update option

    Kindly follow the steps mentioned below to perform a physical reset:

    - Turn off the console unplug all the cables then re-plug them back again.

    - Click on the "Bind" and "Eject" buttons at the same time after 10 seconds click the home "X" button just once without letting go of the two buttons. Throughout the whole process you will hear two beep sounds and end up with a troubleshooting page. On your screen. You will need to select the "Reset this Xbox" option and choose "Reset and keep my games and apps".

    Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.
  4. Lucas Lauer Win User

    Whenever I plug my controller in or try to play a game that computer makes a constant beeping noise and I have to unplug my Xbox controller.

    Hello, Mark. Thanks for reaching out! My name is Lucas. I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

    Please try these options one by one and check after each option. Suggested by Vijay (Volunteer Moderator) at:

    https://answers.microsoft.com/en-us/windows/for...

    1. Use the Hardware & Devices Troubleshooter

    Type Troubleshoot in Windows Start Search box > Click Troubleshoot > Scroll down & Click Hardware & Devices > Click Run the Troubleshooter & follow on-screen directions > Restart the computer after troubleshooting is completed

    2. Take actions related to Controller

    Windows Key+X > Click Device Manager > Locate Xbox controller (should be under Sound, Video and game controllers ) > Right click

    A. Rollback the Driver

    Click Properties > Go to Driver tab > If there is rollback option, click it

    B. Uninstall - Uninstall > Reboot and the driver will be automatically installed

    C. Update - Update Driver > Click Update Driver Software > Click Browse my computer for driver software > Click Let my pick from a list of device drivers on my computer > Choose the driver > Click Next to update > Reboot

    If this does not work, select Search automatically for the updated driver in place of Browse my computer for driver software > Reboot.

    See if this helps and please let me know.
  5. eXiLe xPunisher Win User

    xbox error code: E102

    yeah it wont do anything with the usb and it wont let me click the option for the usb update
  6. BrandonRay2 Win User

    Xbox Has Black Screen Of Death And Wont Let Me Factory Reset

    I have the same problems black screen says troubleshoot it's a Xbox One s system error e10 2 00000 c01-8007003 I've tried factory resetting it I have a flash drive in the back right now but the offline system update won't let me click on it
Thema:

Xbox One Troubleshoot screen won't let me click on USB device update option

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