Xbox one travando [Translate] Xbox one locking

Hey
orland1n,

Thank you for reaching out to Xbox forums support. If you haven't already done so, go ahead and try performing a Soft console Factory
reset on your console by doing the following:

1. Press the Xbox button to open the guide.
2. Select Settings.
3. Select All Settings.
4. Select System.
5. Select Console info & updates.
6. Select Reset console. [KEEP MY GAMES AND APPS]

Make sure you have both your email and password on hand as you will be asked to sign back in. There is an option to delete everything and to save your games and apps; choose the latter. This will reset
the Operating system [OS] of the console and allow you a fresh start-up.

Hope this helps!

Felix

Xbox forums support

Você costuma limpar seu Xbox de quanto em quanto tempo? você mesmo limpa ou leva em algum técnico?

Olá!

Pelo visto você já fez os procedimentos recomendáveis, limpar o cache e reiniciar, mas pra ele não desligar em standby tem que configurar nos modos de economia de energia.

Ele está me levando de volta a tela inicial, e tbm não responde os botões as vezes, fiz uma redefinição completa meu Xbox, e não está inscrito no Xbox insider

Hello!

Thank you for posting on the Xbox forums. We need a little more information to ensure that we provide the correct solution. You mentioned that your Xbox is crashing. Does this mean that the console is turning off, taking you back to the home screen
or not responsive when you press buttons? Did you perform a
soft factory reset or a full factory reset? Is your Xbox One enrolled in the
Xbox Insider Program? Be sure to let us know the results!