關於 Xbox One 無線控制器送修問題[Translation-About Xbox One Wireless Controller Repair Issues]

Hi Glst,

Thanks for coming to the forums. We understand have question how to repair controller. You can go to

device support and set up a repair for an accessory. If that doesn't work you will need to request a call from support and set one up with them.

When you go to Contact Us, follow these steps to request a call from support:

• Step 1 ----click on Contact us
  
• Step 2 ----under what you having trouble with select Subscriptions & billing
  
• Step 3-----under what is the issue I can't redeem a code then hit next
  
  Step 4 ----scroll down to select request a call
  

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



Hope this helps.



Thanks,

Brad

好, 我正在使用翻译服务。对于保修期外的控制器, 不提供维修服务。

[Translation - Hello, I am using a translation service. For controllers outside the warranty period, no repair service is provided.]

好

我不明白这个问题。您是否使用第三方适配器来连接导致问题的控制器？

您可以查看本文，其中包含有关控制器的疑难解答提示： 对 Xbox 线控制器|Xbox 支持

谢谢

Hayabusa

[以上文字为机器翻译，可能 法准确代表原帖]

[The text above is machine translated and may not be an accurate representation of the original post]

Hello,

I do not understand the question. Are you using a third party adapter to connect a controller which is causing issues?

You can check this article with troubleshooting tips for your controller: Troubleshoot your Xbox Wireless Controller | Xbox Support

-Hayabusa

好 ，青翔羅，

我們建議您查看 Minecraft 遷移常見問題解答，瞭解與此過程相關的任何問題或疑難解答。

遷移時 ，該功能表會分別顯示 Minecraft 和 Xbox 檔案， 為 Minecraft 檔案用於 Java，Xbox 用於基岩。

如果 Xbox 支援文 未解決您的問題，您能否回復此帖子，讓我們具體知道您需要哪些方面的説明？

最好的問候，

XBF德魯

[此文本是機器翻譯的，可能無法準確表示原始帖子]

好，

這是網站上常見的標籤問題，不會導致任何保修問題。 由於向後兼容性功能，有時會發生這種情況，但是您將來不會遇到這種表示形式的問題。

只需確保系統本身的序列號與您帳戶資料中的序列號相同。 雖然盒子是一個很好的來源，但最好確保它自己匹配控制台上的那個。 如果是這樣，您將沒有問題。

此致，



[以上文字為機器翻譯，可能與原文不完全一致。]

Hello,



It's a common labeling issue on the website and won't result in any warranty problems. It sometimes hapens because of the Backwards Compatibility feature, however you will have no issues in the future with this representation.



Just make sure the serial number on the system itself is the same as the one on your account profile. Though the box is a good source for the serial number, it's better to make sure the one on the console itself matches. If it does, you will have no issues.



Best Regards,