Xbox One "TOOK TOO LONG TO START"

Hello @AshtonOgle, I hope everything is going well for you!

Forum support.

I am very sorry to know you are having such conveniences. Please do not worry about the situation because I am here to help you out!

According to the explanation you have provided, I believe your console might need either a network reset or just a system refresh. Therefore, you will only need to follow those simple troubleshooting steps that I will provide you with and your issue should be fixed.

The following troubleshooting step will help you clear out your MAC address:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

Another step that you can try to resolve the issue, would be to remove and re-add your account. In order to do that please go to: settings> account> remove accounts> remove your account.

You could also try this troubleshooting step to clear any corrupted data from your device:

1- Go to settings on your Xbox

2- Select system

3-Select storage

4- Clear local saved games and your console will automatically restart

Note: When doing this step please make sure that you always play online so that all your data is saved to the cloud

If the issue still persists after going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 10-15 seconds plug all your cables back in and then restart your console.

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming

Hey there RaccoonNinja28.

So that we can narrow this down, are you able to disconnect your Xbox One from Xbox Live and try starting a game while offline? As you mentioned your console is downloading updates without issue, but I'm curious to see if your connection is affecting your ability
to play games.

**** pathetic system and support by Microsoft I'm ready to switch back to ps4. I should have never sold my ps4. I've had to do this **** system factory reset 8 times in the last week!!!!!!!

Hi there,

please try the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:
http://support.xbox.com/en-us/xbox-one/console/power-cycle-console

if that fails then the best option would be to try a factory reset with keeping Games and Apps installed like mentioned on this page:

https://support.xbox.com/xbox-one/console/reset-console-to-factory-defaults

Let us know the results

Hi,

As I understand it, you are experiencing issues with starting your console and accessing some facilities.

For the error code you have been receiving, you could try the following link for more help:

https://support.xbox.com/en-GB/help/errors/error-code-8027025a

If this doesn't work, feel free to reply to this message and I'll see what else I can do.

I hope this helps.

Kind regards