XBOX One time limits not working

Discus and support XBOX One time limits not working in XBoX Games and Apps to solve the problem; I have the following restrictions setup on my sons xbox account: [img] For some reason, this is what his times have been for the past week: [img]... Discussion in 'XBoX Games and Apps' started by Danno74, Feb 5, 2020.

  1. Danno74
    Danno74 Guest

    XBOX One time limits not working


    I have the following restrictions setup on my sons xbox account:


    XBOX One time limits not working [​IMG]


    For some reason, this is what his times have been for the past week:


    XBOX One time limits not working [​IMG]


    How can this be happening? I'm assuming this report is for his account, it isn't counting if he hopped off his account and was using another one?

    :)
     
    Danno74, Feb 5, 2020
    #1
  2. Danno74 Win User

    XBOX One time limits not working

    Ahhh, didn't think of that. I'm assuming I can log out of my account on the xbox and then I would need to login everytime I wanted to use it? Which is nbd.
  3. DrifterX22 Win User

    XBOX One time limits not working

    Fix screen time limits not working
    Applies to: Microsoft accountWindows 10

    • If you set up screen time but it isn't working as expected, here are a few things you can try:
    • Set up one schedule: With the latest update of Windows, you're able to set up one schedule that'll apply to all of your child's devices. This means if you give them five hours in a day, they'll have five hours between their Xbox
      One and Windows 10 devices. Otherwise, time gets tracked separately, so one hour of screen time means one hour per device.
    • Update Windows: Select Start > Settings > Update & Security > Windows Update > Check for updates and install any available updates. Check
      your child's device for an update
    • Restart your device: Select Start > Power > Restart.
    • Sign in: Make sure your child is signed in with their Microsoft account on their device. If they are, you can check to make sure their account is syncing up right. Select Start > Settings > Accounts and
      follow the prompts to verify their account.
    • Keep it in the family group: Accounts outside of your Microsoft family aren’t subject to screen time limits that you set. To prevent kids from creating new accounts, on your Xbox
      press the Xbox button, then select System > Settings > System > Signed-out
      content restrictions. Create a guest key and turn off Let people download & make new accounts. From then on, you'll need a guest key to add new accounts.

    Get more help with with family features and settings
  4. Danno74 Win User

    XBOX One time limits not working

    Glitch, maybe. There is no Save, Activate, or Apply button on the time restriction page. I usually refresh the page to make sure the changes take affect.
  5. XBF Brad A Win User

    XBOX One time limits not working

    Hi Danno,

    Thanks for coming to the forums. We understand have questions on time limits. If he doesn't sign out or leave the Xbox in stand by mode the time may go over. Also, it doesn't count time played on a different account. As the

    guide for screen time limits
    states:

    Note Once screen time limits are set up, time counts down whenever a child signs in. So, if they’re not actively using their console, have them sign out.

    Hope this helps.

    Brad
  6. Koods Win User

    XBox One Time Limits not working

    Further to adding a passkey I'd also be considering changing your password as well to be doubly sure. I'm glad I'm not a kid today that's for sure, but when I was my 30 minute limit a day on my handheld I knew wasn't a soft limit, that was 29m 30 seconds
    and it went back in the case for the day no questions asked.
Thema:

XBOX One time limits not working

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