Xbox one ticking fan noise

i dont have a microsoft retailer, i live in Honduras, but the console was bought in Orlando i believe, it was a gift from my brother, the console is from the year 2015, so i dont know what to do right now.

The video you provided seems like something is loose or too tight it's best to contact your local Microsoft retailer (If you got one) and see if they can fix it for you.

DON'T take it apart yourself it'll void your warranty and they'll refuse to work on it since it is considered self repair.

No worries contact the customer support via online chat, phone and you can send it in for repairs.

(There will be a cost requires first around 115 to 130. The price may vary depending on where you live and the currency.)

Xbox Contact us

The customer support phone (Us, Canada) 1-800-469-9269

My issue is that the fan ticks. The console is set up in a bedroom. When everything is turned off (or on standby), I hear this fast "tick, tick, tick" from the Xbox One PSU. I specifically built my PC to be as close to silent as I could make it, so I can
even hear the Xbox One PSU ticking over the sound of my PC when that's turned on. I'm not saying that the noise is "loud", because it's not. But any noise that can clearly and constantly be heard when a product is supposedly turned off is not good, especially
an annoying ticking sound.

MIne is ticking. I suspect it's the fan because when I turn off the unit, the ticking continues until the fan stops moving. The ticking is coming from just over the CPU location at the top where the exhaust fan is blowing out. The ticking gets more frequent
(and maybe louder?) when I play a game and less frequent when watching TV or Netflix. The unit started out silent, but each day the ticking becomes increasingly noticeable.

I have no problems with functionality at all, but the noise is distracting.

Is someone from Xbox One support monitoring these threads?