xbox one thumbstick broken

Discus and support xbox one thumbstick broken in XBoX on Consoles to solve the problem; My day one exclusive controller broke last week. The left thumbstick now has an area that it catches in and does not rotate smoothly. Then, while... Discussion in 'XBoX on Consoles' started by BentHammer, Jan 11, 2014.

  1. BentHammer
    BentHammer Guest

    xbox one thumbstick broken


    My day one exclusive controller broke last week. The left thumbstick now has an area that it catches in and does not rotate smoothly.

    Then, while waiting for that one to be sent in and repaired I bought a second controller. After using it for all of about a week the same thing occurred to a second controller.

    Seems to be a poor quality build. My 360 controllers never had any issues. Pretty disappointed with this.

    :)
     
    BentHammer, Jan 11, 2014
    #1
  2. Dave Duval
    Dave Duval Guest
    Xbox one left thumbstick broken

    Try using the same controller on a different PC, or even an Xbox One and see if it does the same thing. If it does, than I'd get a new controller.
     
    Dave Duval, Jan 11, 2014
    #2
  3. Xbox one left thumbstick broken

    Whenever i play a game on my pc with my xbox one wired controller it doesnt work. When i press up with the left thumbstick the character im playing with just sits there or moves forward slowly.

    Any ideas on how to fix it?
     
    Stormblessed39, Jan 11, 2014
    #3
  4. xbox one thumbstick broken

    i absolutely feel your pain man, i am on my 3RD controller, if i apply any pressure to the left thumb stick is will break, i just cant not understand why this is happening, why would microsoft ship these out, this is basically stealing. 3rd controller and
    now this one is about to break because i heard a click and this is what happened with my last 2. i play fifa alot i have done for years on the 360 never had an issue but not with these new controllers for the xbox one i am going through controllers like theres
    no tomorrow.
     
    LordOfTheFifa, Jan 11, 2014
    #4
  5. BentHammer
    BentHammer Guest
    That "click" is exactly the same thing that has happened to me. After I can hear something loose rattling around inside the controller too.
     
    BentHammer, Jan 12, 2014
    #5
  6. I've got to say Iam on my 5th pad in 7 days which was all from Argos just woke up and opened my 6th new pad and boom same problem with left stick. What I did notice on all pads is when you open them for the 1st time and rotate the left stick as it gets to
    the top left you hear a small like spring sound it's very feint but I knew the pad was going to break and it has done just before a wrote this thread I feel gutted tbh fed up of looking a goon in Argos when I take these 2 new pads back again. Oh and I was
    playing fifa too not even heavy handed. Hope this helps ppl.
     
    CreasedChipmunk, Jan 13, 2014
    #6
  7. Veato
    Veato Guest
    Veato, Jan 14, 2014
    #7
  8. xbox one thumbstick broken

    I AM ON MY 3RD CONTROLLER IN 5 WEEKS, THIS IS JUST UNACCEPTABLE FOR A 500 USD SYSTEM. THERE SHOULD BE SOMETHING WE CAN DO!!! I CONTACT MICROSOFT CALL CENTRE AND THEY ACT SUPRISED. THERE IS NO POINT IN REPLACING THE CONTROLLERS BECAUSE THE SAME THING WILL
    HAPPEN TO THE NEXT ONE
     
    Xbox 1 Ghost 24, Jan 22, 2014
    #8
  9. cheddaAVFC
    cheddaAVFC Guest
    MICROSOFT THIS IS A JOKE! ,COMPLETELY UNACCEPTABLE FOR YOUR NEW 'STATE OF THE ART CONSOLE' .

    AN ABSOLUTE DISGRACE!!!!!!

    SORT IT YOU PILLOCKS.....................................
     
    cheddaAVFC, Feb 4, 2014
    #9
  10. BentHammer
    BentHammer Guest
    Also, still haven't received my replacement controller that cost$18 to ship to the Microsoft office. They say it should be about another two weeks yet
     
    BentHammer, Feb 4, 2014
    #10
  11. My first controller last a month. Same problem here. This is a joke.
     
    EscoriaHumana, Feb 6, 2014
    #11
  12. Veato
    Veato Guest
    Another one bites the dust! Used my Day One to play FIFA last night and the left analog stick is broken. So now I have to pay to send it back again. At over £5 a time how much exactly am I expected to spend to get a badly designed product fixed?
     
    Veato, Feb 6, 2014
    #12
  13. Whagi
    Whagi Guest

    xbox one thumbstick broken

    Sad but both my Day One and extra controllers are now broken. Both same issue. Left stick clicking and catching on rotation. Really don't want to spend anymore time or money on getting these replaced.
     
    Whagi, Feb 7, 2014
    #13
  14. Get ready....it takes about 3 weeks from start to finish (including shipping) for the replacement to take place...And you get to pay shipping. Gotta love Microsoft!
     
    John Karlovich, Feb 7, 2014
    #14
  15. ToxemicDocrx
    ToxemicDocrx Guest
    Yep, now have two controllers with broken left thumbsticks. One was shipped back to MS for replacement and according to FedEx they got it today. BTW, Microsoft XBOX support person didn't even know shipping address. They gave me the wrong address which
    I had to get later corrected mid-transit. It's clearly a design flaw with games like Madden and FIFA being too much for the apparently cheaply designed sticks.

    Has anyone heard anything official from MS about a mitigation for this shoddy controller? Getting them replaced only to break again a little while later isn't a 'fix'.
     
    ToxemicDocrx, Feb 13, 2014
    #15
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