Xbox One thinks my MPOW HC5 headset is a speaker?

Garrett Keneau · Jul 6, 2020

I got a new MPOW HC5 bluetooth headset today. It's mainly bluetooth, but it also has a 3.5 mm jack, with microphone support. I plugged it into my controller, joined a party, but the microphone is not working. I can hear others, but they can't hear me.
I tried switching the "Party chat output" dropdown to "Headset", but I get no party chat audio at all. I only get audio when it's on "speakers" or "headset and speakers" I'm using a microphone supported cable, and have tried multiple cables, and nothing seems
to work. Mic monitoring is working, I can hear my audio.

Thanks for any help!

:)

ChrisTronbot

Is it possible that you have a spatial audio mode enabled? If you want to check go to Settings, General, Volume and Audio Output, Headset Audio. Then try until one works. That usualy fixes any issue with my Razer Kraken. Hope this helps

iG Kesy

Yes i use it on xbox and i have it connected to my controller my headset model is

Mpow eg3 pro gaming headset

Nathan Chaudhari

Thanks,

The headset is MPOW corded pro gaming headset and I only started having this issue yesterday and it has worked fine since I started using it

Nathan Chaudhari

Thanks, I have tried slowly plugging it in and turning off the controller already.

The headset is MPOW corded pro gaming headset and I only started having this issue yesterday and it has worked fine since.

Haunted Spider

Azrael, the solution you provide is a lackluster solution. I stated the reason why above but so you don't have to go all the way to the top and read it again, I will re explain the issue.

.

The xbox one does not have the same feature that the xbox 360 has, which is the chat through speaker and headset. So, I have a polk audio Melee headset but it is connected to my xbox one with an Optical audio and a USB cable. this powers the headset and
gives it audio from the game and chat. The xbox one looks at the optical out as speakers as most will use this port for running a sound system or something along those lines.

.

Now when you connect the xbox provided headset, it takes the chat from your team mates that used to go through the speakers and runs it through the headset, being the xbox one provided headset. What this means is the headset I am wearing to hear the game,
the Polk Audio Melee that the xbox one registers as speakers, no longer gets game chat.

.

If xbox one had the play through speakers and headset option, there would be no issue, but they don't so I can either put the xbox one headset on and not hear the game, or put the one headset around my neck, and let my teammates hear me but me not hear them.

.

So your solution did not actually work.

Xbox One thinks my MPOW HC5 headset is a speaker?