Xbox One TENURE icon missing

EgeliLodos · Jun 23, 2015

İ have a 5 year Xbox live account and now no longer say. I want the back my tenure icon. Please help me. Gt: asphyxia xtc

:)

GamerManiac-94CFB9B1-ECFA-417D-9FA3-565981AB74D9 · Jun 23, 2015

Xbox ONE Tenure missing/ disappeared.

I can see all my friends TENURE icons & I use to be able to see my own TENURE on MY PROFILE on Xbox One.

On 360, the tenure is displayed correctly on my profile. But the TENURE icon is missing on my Xbox One profile.

My friend has confirmed that the TENURE icon is missing on my Xbox One profile page.

I've deleted and re-added my account on Xbox One and checked my Privacy settings.

HELP MICROSOFT SUPPORT!!!!

Malacath · Jun 23, 2015

Tenure icon missing on xbox one

I have 10 years xbox live gold and the tenure shows up fine on the 360.

But its missing on the xbox one.

Have tenure icons been removed from xbox one?

KO5000pr0HITMAN · Jun 28, 2015

you have to be gold to have a tenure icon if you use game sharing and the other guy have the gold you wont get the tenure icon you need to have your own gold subscription

EDIT: the tenure won't reset when you renew your gold subscription

Malacath · Oct 31, 2018

Mines disappeared too.

And yes I have a valid gold membership.

My 10 years tenure still shows on my 360 but it is missing off the xbox one.

IXISTiCKYIXI

Anyone who's TENURE (Years on Live) icon is missing from their Xbox One profile page, please post your issues on the thread in the link below. There seems to be a connection between those profiles affected by the March 13, 2014 GOLD STATUS OUTAGE, were
select Xbox accounts turned SILVER for several hours & missing TENURES icons in Xbox One profiles.

PLEASE POST HERE:

forums.xbox.com/.../1728451.aspx

Malacath

I think it ticked over to 10 in early june and I think its been more than 30 days.

One odd thing though is I still get the adverts on the 360 dashboard telling me to upgrade to gold even though I do have gold and I renewed in may. Its as though some parts of the system thinks i have a silver account. Multiplayer works fine though.

Misses Quinzel

I would still give it 30 days after it disappears before it's something to be worried about, especially since it's showing on your Xbox 360. If it suddenly disappeared from everything, that would be cause for concern, but for now, let's just give it some
time.

Misses Quinzel

Hey, Malacath! Was your tenure supposed to tick over to 10 recently? If so, I'd give it about a full billing cycle (30 days) to see if it appears again. As long as it's showing up fine on your 360, it's good in our system, and the One should reflect that
after a billing cycle.

If not, please post back so that we can look into this further.

Malacath

Mines disappeared too.

And yes I have a valid gold membership.

My 10 years tenure still shows on my 360 but it is missing off the xbox one.

Xbox One TENURE icon missing