Xbox One taking forever to start up

Hello Fudgebar! I'm Kris and I'd be happy to help you with your question.

Sorry to hear you are having issues. Sounds like it could be the HDD could be failing. Have you tried going into Safe Mode and reset the Xbox and keeping games and apps?

Try booting with the HDD removed. If it boots quicker, it could be an issue with the HDD. If it still is slow, try booting without an internet connection. The Xbox sometimes waits for an internet connection.

If you can, try updating without an HDD in (some updates can go through, while others can't), then try it again.

If none of those things work it make just be the xbox it selves getting old. I have had xboxs that do this. I would prepare for a new xbox while it still works

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Duane, I don't know how long your Xbox One S has been in its way, but depending on how long it may be slow cause of dirt inside it (dust), this consequently compromises the cooling of the console.

If you've tried both types of factory reset, keeping games and Apps and erasing everything, and it's still slow and slow to start and slow to navigate menus, it may need an internal cleanup.

Hey there Mr Doggin!

I'm sorry to hear about the update issues. Let's see what we can do to get things sorted.

To start things off, here's a few questions to help us better understand the situation:

1. Are you able to access your dashboard at all?
2. Does the prompt for the update appear as soon as your console is turned on?
3. Does it still give you the black screen if you decline the update?
4. What style of console are you using (Original White, Xbox 360 S, Xbox 360 E, etc)?
   
5. What type/size storage device are you using? Is it an official Microsoft storage device?
   

Let us know and we'll work with you from there! ^_^