Xbox One System Display Issue

Indemic · Aug 30, 2015

My Xbox will turn on and will display nothing on the t.v. I've tried unplugging the power cords for 15-30 minutes and still nothing. I've tried switching HDMI cables and still nothing. I've tried turning it off by holding the power button for at least 10
seconds. I've tried everything and I still don't know what is wrong. The controller won't connect to it, nor would Smartglass even when the xbox is on. I've made sure the HDMI cables are in the correct slot. All my xbox is good for is turning on and nothing
else. The t.v is in the correct settings for the xbox because I've been using this t.v for my xbox ever since I got it, and it's been a year since i've owned my xbox one. I've been at this for 2 days power resetting and doing everything and yet this is no
solution. I need help!

:)

gds1972 · Aug 30, 2015

Xbox One Black Flickering During Games Only

Try adjusting the colour depth setting on the console to see if this resolves your issue.

support.xbox.com/.../adjust-display-settings

Mister Urkel · Aug 30, 2015

XBOX One Home screen cut off on the bottom/right side on Toshiba 62HMX84

Hey BeitJala,

Sorry that your experiencing that! Is it still an issue today? If so I don't know if you have gone through this

troubleshooting link for display on Xbox One.

Reach back and let us know what you find.

eG x Thee Elf · Aug 30, 2015

Indemic,

Press the Eject button and remove and disc. Then power cycle off your console. Now press both the Eject button and the power button at the same time and hold them in for 5 seconds. The console should boot into low resolution mode. Now go to Settings, Display
& Sound, and choose the resolution for your TV.

If that doesn't work do you have a different TV you can test with?

eG x Thee Elf

Indemic,

Press the Eject button and remove and disc. Then power cycle off your console. Now press both the Eject button and the power button at the same time and hold them in for 5 seconds. The console should boot into low resolution mode. Now go to Settings, Display
& Sound, and choose the resolution for your TV.

If that doesn't work do you have a different TV you can test with?

gds1972

Try adjusting the colour depth setting on the console to see if this resolves your issue.

support.xbox.com/.../adjust-display-settings

XBF Crystal P

Hi there Ae Pumba,

Thanks for reaching out here in Xbox Forums. I understand there is an issue with video resolution on the Xbox One. I recommend to try the following articles:

If the issue persists, I recommend to try:

For troubleshooting, try a different TV
Full Factory Reset the Xbox One

Give that a try and let us know the results.

Mister Urkel

Hey Xbone Eric,

Have you tried using this support article for
display issues?

Give it a go and let us know what you find out.

Mister Urkel

Hey BeitJala,

Sorry that your experiencing that! Is it still an issue today? If so I don't know if you have gone through this

troubleshooting link for display on Xbox One.

Reach back and let us know what you find.

Xbox One System Display Issue