Xbox one switch off or freezing after changing game/app (Possible fixes for external hard ...

Discus and support Xbox one switch off or freezing after changing game/app (Possible fixes for external hard ... in XBoX Games and Apps to solve the problem; Not everyone can get the same issue due to different equipment and stuff like that. Example as someone said to me there could be an issue with power... Discussion in 'XBoX Games and Apps' started by AngelObullets, Oct 2, 2018.

  1. Xbox one switch off or freezing after changing game/app (Possible fixes for external hard ...


    Not everyone can get the same issue due to different equipment and stuff like that. Example as someone said to me there could be an issue with power due to extension cables and stuff like that, reducing how much power the console gets and therefore causes
    a similar thing.

    So different set ups can be the cause but if it is self powered (Powered from an outlet rather than console) It can take away quite a few troubleshooting problems not just for the external hard drives but also for the consoles power supply.

    As you mentioned it has not happened to yourself, I haven't had it happen to me myself but everytime I have fixed these type of issues simply adding this self powered stops it completely from happening. So thought it would be better showing what type of
    items can stop that from happening. Also doing this method doesn't strain the xbox power supply or the USB Not detecting drives due to lack or power (Normally caused if there is multiple USB being used for multiple things like controllers *Steering wheels*
    then hard drive on top of that) <<< It is simple unplug job but some people want to use everything at once and that can help run 3 drives 3 controllers even if its 3 steering wheels or different type of input device.
     
    AngelObullets, Oct 2, 2018
    #16
  2. If it is solving issues of HDDs not being seen, it gets a huge thumbs up. Most issues I have come across is people using power surge protection. This is a big no, as you say because it conflicts with the built in surge protection and can cause the Xbox to
    shut down. I use an extension cable that has no surge protection and all is fine.

    Your fix is logged away for future reference. Sorry if I came across as a bit blunt, it certainly wasn't meant to.
     
    Njal the Blue, Oct 4, 2018
    #17
  3. No worries At all this way gets around the Surge protection as well as help it gets detected faster I wish I could show a video showing this but 1. It isn't excatly presentable to show via video (Aka wire junction over here due to multiple things pc xbox
    sound system hard drive ect.) but works and 2. It would be by Cell Phone/ Mobile phone which would be horrid quality but try it out and see for yourself Xbox one switch off or freezing after changing game/app (Possible fixes for external hard ... :),

    There is no worries about being blunt at all, It didn't see like that at all to myself. But there is of course diffrent os for the console due to insider program and diffrent set ups example extensions cable power gangs/Strips some with power surge protection.
    Stuff like this cutting out a simple signal being picked up due to the power is being taken away from something else Or is being blocked.

    Giving the device in the case A external hard drive it's power supply either from the self powered case (Plugged in to outlet and console) or a powered hub that has it's own power feed to help both power the hard drive and the signal of course. (Meaning
    less strain on the console at that point) If a mixture of both Literally as this post suggest it would be a simple fix for the common errors that follows.

    This is 2 for example.

    Game took to long to load:

    Normally it would require a power cycle of the console, But with this set up and the game in question is in a self powered hard drive, all that would need to be done is switch off and back on the hard drive instead of the console. Less waiting time.

    Hard drive not being detected:.

    Normally there is a few things that can cause this, Power brick issue of the console, A Bad usb 3.0 cable. Trying to connect the hard drive on the wrong usb port (Port 2.0 instead of 3.0). Or of course it is a very power greedy hard drive and the console
    ect is on power surge protection kit and is on instant on. It would be so many trouble shooting and of course power cycles to try and get the console to pick up the hard drive or to even power it.

    But with this set up (Both a self powered external hard drive and self powered USB 3.0 HUB) it wouldn't be the console that would be getting switched off, It would be the hard drive remove the cable, replace cable switch back, No luck still? Ok try Switching
    off the USB HUB 3.0 Replace connection cable switch back on. And it will be all faster to troubleshoot rather than previous ones.
     
    AngelObullets, Oct 4, 2018
    #18
  4. Xbox one switch off or freezing after changing game/app (Possible fixes for external hard ...

    What has that got to do with External hard drive set up?. I think you posted this on the wrong discussion but to fix the issue you having. There is 3 things to do first is the standard trouble shooter. Troubleshooting a Blank Screen TV or Monitor While Your Xbox One is on
    .

    2nd is of course double check the cables are in the Correct slots and try on a different TV. 3rd of course is send for repair if it shows it might be a damaged output from console.
     
    AngelObullets, Oct 16, 2018
    #19
  5. Since the October update there’s a known issue they’re tracking when switching between games and streaming apps.
     
    coco meat train, Oct 16, 2018
    #20
  6. Correct, This method can stop it instead of power cycling the console, switching off external hard drive and switching it back on get around it. have done it as a trial and still use this method as well Xbox one switch off or freezing after changing game/app (Possible fixes for external hard ... :).

    But Saying that there is sometimes problems due to the power settings itselfs. Example having instant on causing this issue (Has been shown to be more common if instant on causing that issue.)
     
    AngelObullets, Oct 16, 2018
    #21
  7. banky71
    banky71 Guest
    Thanks for all the info. Good stuff.
     
    banky71, Oct 17, 2018
    #22
  8. Saeleth
    Saeleth Guest

    Xbox one switch off or freezing after changing game/app (Possible fixes for external hard ...

    Very well written and informative, thank you for this!
     
    Saeleth, Nov 2, 2018
    #23
  9. banky71 Win User

    Xbox one switch off or freezing after changing game/app (Possible fixes for external hard drive side of this error)

    Thanks for all the info. Good stuff.
  10. XBF Brad A Win User

    Xbox one switch off or freezing after changing game/app (Possible fixes for external hard drive side of this error)

    Hello Angel

    Sorry about the confusion. Due to the fact your post is about power with external HD. I was thinking you could add this to your original post. This can be helpful when users look at your post that it important to plug the console directly into the wall "
    making sure the xbox console itself is plugged directly into the wall, not an extension cord or power strip. as this may cause the incorrect power if using them."

    Hope this clears it up some.

    thanks

    Brad
  11. AngelObullets Win User

    Xbox one switch off or freezing after changing game/app (Possible fixes for external hard drive side of this error)

    Yea I know I was talking adding it to that post that you made cuz I like that post it very detailed explaining.
    Sorry what are you asking, Adding what to my post?. Can you please be more clear.
  12. XBF Brad A Win User

    Xbox one switch off or freezing after changing game/app (Possible fixes for external hard drive side of this error)

    Yea I know I was talking adding it to that post that you made cuz I like that post it very detailed explaining.
  13. AngelObullets Win User

    Xbox one switch off or freezing after changing game/app (Possible fixes for external hard drive side of this error)

    That sounds like it is a HDMI problem or a tv issue, I will pass you a link to that type of troubleshooter for your issue.

    https://support.xbox.com/en-US/xbox-one/console/tv-or-monitor-screen-is-blank-while-connected

    There you go that is the trouble shooter for that issue. There could be multiple reasons but what I am talking about here doesn't normally go round the xbox one external hard drive causing problems kind of thing.
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Xbox one switch off or freezing after changing game/app (Possible fixes for external hard ...

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