Xbox One Support for Getting my Account Back

Discus and support Xbox One Support for Getting my Account Back in XBoX on Consoles to solve the problem; Alright Xbox, Riddle me This. So...... I sold my Xbox one console, forgot to delete my account and had sent a message to my friend so i could remember... Discussion in 'XBoX on Consoles' started by IncisiveGamerYT, Oct 11, 2017.

  1. Xbox One Support for Getting my Account Back


    Alright Xbox, Riddle me This.

    So...... I sold my Xbox one console, forgot to delete my account and had sent a message to my friend so i could remember my password, they somehow got onto my account and changed all of the emails and info, so i contacted Microsoft and they put a temporary
    email on my account and also gave me a temporary password to use until i can change it.

    See..... You guys " Take Security Very seriously ", so i changed my password and immediately went to log back in, my new password did not work, i have been contacting about this for around 2 and a half years, so in order to reset
    the password for the temporary email, when i try it want's me to fill out a form, so i have tried at least 25 times, how am i supposed to fill out information to recover an email i did not make? My old profile name on Xbox says " Microsoft Support ", so i
    even tried entered that as the first and last name for the recovery and use the Microsoft address for the address part of the form, still constantly getting denied.

    So Here's my point, i upgrade Xbox's every time a newer version comes out, so
    I DO NOT
    have access to a console that is 2 and a half years old.

    I Was willing to go to a Microsoft store with proof of address and Picture I.D to show the original info the account was
    MADE WITH.

    I am willing to have a new temporary password sent to my billing address that the account was
    MADE WITH.

    I am willing to contact my bank and get any previous statements for purchases to the Microsoft store that the games were
    PURCHASED WITH.

    I HAVE Xbox live codes i used on my account along with
    PROOF OF PURCHASE.

    If my account is not fixed, i will request that everything bought on the account using
    MY bank account, be refunded.

    Thank you for your time and mine that has been wasted for years. - Alex

    :)
     
    IncisiveGamerYT, Oct 11, 2017
    #1
  2. My Account was hacked But I Got it back

    I Called Xbox support Yesterday They siad they would Help me get my account back this is the account but i rembered The Answer For My Security ? So Yea I Got My Account Back Just Saying Thanks To The PPL That washlep working on getting it back for me
     
    Reaccumulated, Oct 11, 2017
    #2
  3. WestonZz
    WestonZz Guest
    Getting My Xbox Account Back

    this is the message

    XBOX LIVE Service

    Users may experience difficulties with the following services:

    Some users will experience issues attempting to create or manage user accounts, create machine accounts, or manage the association of their gamertag to a Windows Live ID.

    We are aware of the problem and are working to resolve the issue. We apologize for any inconvenience this may cause and thank you for your patience
     
    WestonZz, Oct 11, 2017
    #3
  4. ngocphi
    ngocphi Guest

    Xbox One Support for Getting my Account Back

    you are just going to have to work with xbox support phone or chat support noone can do anything for you on forums

    As they do have to authenticate you

    You never allow anyone including your dog to access your account ever regardless of reason and is a violation of the terms of use to lend or allow access to your account to anyone but you

    You can change you own password at any live website

    Which cancels out any profiles using the old.password
     
    ngocphi, Oct 11, 2017
    #4
  5. M3tal Daz3
    M3tal Daz3 Guest
    For billing issues you would need to contact support and they can help you settle this. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support
     
    M3tal Daz3, Nov 1, 2018
    #5
  6. M3tal Daz3 Win User

    Xbox One Support for Getting my Account Back

    For billing issues you would need to contact support and they can help you settle this. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  7. ngocphi Win User

    Xbox One Support for Getting my Account Back

    you are just going to have to work with xbox support phone or chat support noone can do anything for you on forums

    As they do have to authenticate you

    You never allow anyone including your dog to access your account ever regardless of reason and is a violation of the terms of use to lend or allow access to your account to anyone but you

    You can change you own password at any live website

    Which cancels out any profiles using the old.password
  8. bowski477 Win User

    Getting My Xbox Account Back

    If you are in the US 1-800-469-9269
  9. WestonZz Win User

    Getting My Xbox Account Back

    this is the message

    XBOX LIVE Service

    Users may experience difficulties with the following services:

    Some users will experience issues attempting to create or manage user accounts, create machine accounts, or manage the association of their gamertag to a Windows Live ID.

    We are aware of the problem and are working to resolve the issue. We apologize for any inconvenience this may cause and thank you for your patience
  10. bowski477 Win User

    Getting My Xbox Account Back

    If you believe your account has been accessed by someone other than yourself you need to call phone support ASAP to open an unauthorized access case.
Thema:

Xbox One Support for Getting my Account Back

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