Xbox One stuck on black screen after boot up

Discus and support Xbox One stuck on black screen after boot up in XBoX on Consoles to solve the problem; Yeah... The power cycle thing didn't do jack diddly squat. I can't believe it works for other people but not for me. ff9f3741-0035-4570-8e8c-d29e8258b3cc Discussion in 'XBoX on Consoles' started by CyberneticMaple, Dec 21, 2014.

  1. Xbox One stuck on black screen after boot up


    Yeah... The power cycle thing didn't do jack diddly squat. I can't believe it works for other people but not for me.

    :)
     
    CyberneticMaple, Dec 21, 2014
    #1
  2. UnoWhi
    UnoWhi Guest
    Update Black screen

    After update xbox one will get stuck on a black screen and xbox loading screen.
     
    UnoWhi, Dec 21, 2014
    #2
  3. jayfig83
    jayfig83 Guest
    xbox one black screen

    My xbox one wont boot stuck on black screen. This is such bull I paid over $500 for a new console that doesnt work.
     
    jayfig83, Dec 21, 2014
    #3
  4. SylinX
    SylinX Guest

    Xbox One stuck on black screen after boot up

    Same thing here. Had to power-cycle (hold down power button for 10s) about 3-4 times before it FINALLY worked. All of our woes with XBO can be traced back to when we first installed Minecraft for XBO. Prior to that, no issues since launch. Since then? Constant
    freezing issues--not just with Minecraft but with other games, on start-up, etc.
     
    SylinX, Dec 21, 2014
    #4
  5. The same thing happened to me this morning. Xbox worked last night and started downloading Forza free demo. Turned it on this morning and got the White XBox logo but start up did not continue after that. Turned it off and back on and now all we get is a
    black screen. I have tried unplugging it and plugging it back in and I still get black screen. Tried to power-cycle (hold down power button for 10s) and I still get black screen. Tried different HDMI inputs and that did not work. First day of Christmas vacation
    for my son and no Xbox. Please help.
     
    FresherWeevil11, Dec 22, 2014
    #5
  6. Miss Diggz
    Miss Diggz Guest
    Hey there everyone,

    I'm sorry to hear about the black screen issue being experienced. If you haven't already, please try these troubleshooting steps below to see if they can get your sorted.

    • Power cycle your Xbox One console.
    • Try a different HDMI cable
    • Try a different HDMI port in your TV
    • Try steps within our blank TV screen troubleshooter
    • Refresh your display settings.
      • If there’s a disc in the Xbox One console, eject it.
      • On the console, press and hold the Xbox button for five seconds to turn off the console.
      • Press and hold the Xbox button and the Eject button until you hear a beep to turn on the console.
    • Clear persistent storage in Blu-ray settings. (Settings > Blu-ray > Click Clear Persistent Storage)
    If the steps above didn't do the trick for you, please post back and let us know and we'll go from there. Thanks!
     
    Miss Diggz, Dec 23, 2014
    #6
  7. Same thing here, loads up the logo then just black screen, can;t do anything. SO it's now called the Black Screen of Death.

    Decided to go tow almart(HUGE MISTAKE) and purchase a "new" console to only realize it was simply the same thing, it took for ever to start, ALWAYS strict nat setting (no matter what i do, has hard time finding teredo ) and had someone else profile on the
    xbox still. Going to return it and hopefully get one from a reliable store like futureshop or best buy.
     
    S V E J E D A N, Dec 23, 2014
    #7
  8. TomCra
    TomCra Guest

    Xbox One stuck on black screen after boot up

    I too am having this issue. It started yesterday whilst playing Halo. The Dashboard was painfully slow and lagging. I turned my console off and now it won't load up beyond the black screen. I've tried all of the above possible solutions (except clearing
    storage as I can't get to the dashboard) but to no avail.

    Weird how this has started to happen to people at a similar time.
     
    TomCra, Dec 23, 2014
    #8
  9. TomCra
    TomCra Guest
    Also, got to love how Xbox Support has gone down when people are having problems starting up their console. God bless you, Microsoft.
     
    TomCra, Dec 23, 2014
    #9
  10. Exactly the same problem, got my xbox one for christmas and played fine, other than the hack slowing down signing in... now my xbox just loads up with a green animation for about 15 seconds, and then goes onto a black screen, i have spent the past 4 hours
    researching how to fix it. i have had no hope and i have tried everything possible!!! Please HELP!
     
    EagerEmpress222, Dec 26, 2014
    #10
  11. Exactly the same problem, got my xbox one for christmas and played fine, other than the hack slowing down signing in... now my xbox just loads up with a green animation for about 15 seconds, and then goes onto a black screen, i have spent the past 4 hours
    researching how to fix it. i have had no hope and i have tried everything possible!!! Please HELP!!!
     
    EagerEmpress222, Dec 26, 2014
    #11
  12. CCCLODS2
    CCCLODS2 Guest
    Yep, same thing here. After playing COD earlier today, went to turn on the Xbox and wouldn't read the disk, couldn't access settings, TV, etc. Every time I went to one of the above, I got the 0x8007023f error message. I tried hard reboot, now it turns
    on, gets the green screen with logo for 5-10 seconds and goes to a black system error screen. This screen has the E200 00000074 00000000 error code. Thanks for the GREAT Christmas present!
     
    CCCLODS2, Dec 26, 2014
    #12
  13. Xbox One stuck on black screen after boot up

    Black screen here as well. Worked just fine yesterday and this morning...
     
    YO IM DON VITO, Dec 26, 2014
    #13
  14. JaeRP85
    JaeRP85 Guest
    I'm beginning to regret getting an XboX One, as I'm having the same problems.
     
    JaeRP85, Dec 26, 2014
    #14
  15. Ugh I'm going to be *** if the only way to fix it is getting a new one smh
     
    YO IM DON VITO, Dec 26, 2014
    #15
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Xbox One stuck on black screen after boot up

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