xbox one stuck in 640x480

Dentune · Jun 18, 2017

So i've noticed this thread a bit and not many solutions but after a few hours of being nothing but relentless to get my Xbox to 1080p i finally solved it.
(SOLUTION AT THE BELOW) I turned my xbox on and for some reason it was in 480p, but less than 12 hours ago it was perfectly fine.

For me this is because i switch from my tv to my gaming monitor with HDMI extender cables when ever i'm just chilling on YouTube or a single player game to playing competitive with my friends. I'm not to sure if this is the actual reason or whether it's
a hardware problem with my xboxs EDID. but none the less from what i could understand the only solution was either send my xbox off to microsoft to be looked at and fixed or my solution i have here.

SOLUTION:

Use a PC monitor and plug your xbox into it with a HDMI and then go to settings on the monitor and up the aspect ratio as much as you can to a bigger picture on your screen. Then go to settings on the xbox and 1080p should be a choice in the video output.
IF THIS DOESN'T WORK THEN TRY DOING IT WITH A TV.

Why i used a PC monitor: For some reason on my tv i couldn't set the aspect ratio any bigger than what it was as the tv loaded the whole screen just in a lower resolution. But a PC monitor or Gaming Benq monitor doesn't stretch the screen
and only loads it as that video display output and will only use the pixels on the screen to display what it's out putting to a crisp. Your TV maybe different though so give it a try anyways.

:)

Misses Quinzel · Jun 18, 2017

xbox one stuck in 640x480

Hey, guys. This thread is a bit old. If you are still unable to get your Xbox One set to a proper resolution after all the troubleshooting in this thread, please feel encouraged to post up a new thread detailing what you're running into and troubleshooting
you've already completed. This way we can get you the individual support that works best on the forums.

Gnage · Jun 18, 2017

xbox one stuck in 640x480

I had the same problem. After messing around in settings I found a solution that worked for me. Go to "Display & Sound" in the setting menu. Select "TV connection" and set it to anything except auto-select. I think the tv and console are having trouble communicating
which makes it select incorrectly. From there select the right resolution for your tv and problem solved. Hope this helps you guys.

Boom B00M Boom

Repost:

Xbox One S stuck on 640x480 (480p) Resolution (in monitor)

jambo2929

Hi Boom,

Thanks for the link but nothing from the thread or these others have helped.

https://answers.microsoft.com/en-us/xbox/forum/all/xbox-one-s-stuck-on-640x480-480p-resolution-in/623d6774-1d31-48f5-94f8-dd02479ee536

https://answers.microsoft.com/en-us/xbox/forum/all/xbox-one-video-defaults-to-640x480/c4e012b4-b51f-4496-bf2f-7f8e31879adb

https://answers.microsoft.com/en-us/xbox/forum/all/xbox-one-640x480-only-option-on-resolution-under/139a2a83-4f7a-4cc6-a730-c12e6f3e1ab3

https://answers.microsoft.com/en-us/xbox/forum/all/xbox-one-640x480-only-option-on-resolution-under/139a2a83-4f7a-4cc6-a730-c12e6f3e1ab3

https://answers.microsoft.com/en-us/xbox/forum/all/stuck-in-640x480-fixed/1b0c6ac9-c274-4078-95d2-7ce6e0b5dea4

There are a few others I tried from non-microsoft forums but they just repeat the same troubleshooting suggestions from above.

Misses Quinzel

Hey, guys. This thread is a bit old. If you are still unable to get your Xbox One set to a proper resolution after all the troubleshooting in this thread, please feel encouraged to post up a new thread detailing what you're running into and troubleshooting
you've already completed. This way we can get you the individual support that works best on the forums.

Gnage

I had the same problem. After messing around in settings I found a solution that worked for me. Go to "Display & Sound" in the setting menu. Select "TV connection" and set it to anything except auto-select. I think the tv and console are having trouble communicating
which makes it select incorrectly. From there select the right resolution for your tv and problem solved. Hope this helps you guys.

cdwumbreon420

also yes the aspect ratio on my tv is set up properly

xbox one stuck in 640x480