XBOX ONE Streaming Issues for Netflix & Amazon Prime (but not on XBOX 360)

Hello Forum.

I've Googled and search this issue, found lots of people with the same issue but couldn't find 1 resolution to it!

I recently bought and XBOX ONE. Both Netflix and Amazon Prime are unusable - once in a movie they play for 5 minutes then I get a buffering wheel and then an error - on Netflix it comes with an error code in the bottom right corner tvp-811
(3.1.-82) and Amazon has a grey box stating there is a connection problem (while the HD movie keeps playing in the background.

I have a kick *** 100mbps connection (connecting wirelessly at around 60-70mbps)

...Never had problems with streaming on XBOX 360 for the same apps with the same wi-fi setup

...Don't have issues with streaming services like BBC iPlayer

Any help is welcome. I've searched most places and can't find a resolution.

Thanks, H

:)

 

Issue with Amazon Prime app on Xbox One since the Windows 10 / Experience update

The video quality of the Amazon Prime app has severely diminished since the Xbox One Experience update.

It looks like the video streaming is hampered by the update. It looks like a stream over a bad connection.

I can switch to a Roku device on the same switch and the Amazon Prime app worked perfectly. I can watch Netflix and Hulu on the Xbox One without issue, but it's just the Amazon Prime video app that has been adversely effected by the update. As a result,
I no longer use the Xbox One apps to watch video content.

Anyone else have this issue?

 

Constant disonnects only when video streaming

Hello

Go here DAN5150

Issues with Connection Speed or Disconnects



Find solutions to many connection issues, including slow game play, poor performance or lags between actions, pauses during video streaming, and frequent disconnections. Learn how you can improve your wireless signal, maximize your bandwidth, and more.
--

Troubleshoot problems with the Amazon Instant Video app
Find solutions to problems using the Amazon Instant Video app on your Xbox 360 console.
---

Troubleshoot Netflix on Xbox 360
Learn what to do when Netflix is not working on your Xbox 360. Fix any streaming issues with the Netflix app.

 

Same exact issue. What's the solution?

 

Add me to the list. Has anyone found a solution or even what is causing it?

 

Hey there, BuckeyePyro! I'm very sorry to see any issues with streaming in these specific apps. If you are not having issues with any other apps and streaming, I suggest contacting the developers of those apps individually to see if they have any known issues
with them. This thread is a little old. If you need further assistance with a connectivity issue, please post up a new thread detailing what you're running into and troubleshooting you've completed. This way our community can get you the individual support
that works best on the forums.