Xbox one stopped working after hard restart

Discus and support Xbox one stopped working after hard restart in XBoX on Consoles to solve the problem; Hello everyone, I just recently have come across a problem that i have tried to search for, but it rather complex to try and search, and i have... Discussion in 'XBoX on Consoles' started by Lt Dangs, Nov 10, 2015.

  1. Lt Dangs
    Lt Dangs Guest

    Xbox one stopped working after hard restart


    Hello everyone,

    I just recently have come across a problem that i have tried to search for, but it rather complex to try and search, and i have yielded no results with the same issue. So to begin my Xbox wont show wireless networks once and a while so i have to hard restart
    it, not a big deal. After the most recent hard restart the Xbox will not connect to my TV, it intermittently shows it popping up on my TV input for about 2 seconds and disappears for about 5 seconds repeatedly. To go along with this my Xbox controller will
    turn on the Xbox, but after that, the controller blinks until it shuts off a few a moments later and does not appear to be connected. The Xbox has never had any issues connecting to my TV or Controller before this. This Xbox was purchased basically a few days
    after the release of the XB1 in 2013, so I'm not sure if having an older model could mean anything.

    Also ironically i just purchased 3 new games and was about to start installing them, so i supposed Fallout will have to wait. Most of my games are installed on an external hard drive, if i have to replace my Xbox will i lose my progress on the few games
    that are installed on the XB1 hard drive?

    Things i have tried to fix the issue:

    1. another hard restart (multiple times)

    2. unplugging all cables from the xbox for about 10 minutes.

    3. turning on and off the TV and Xbox together

    4. switching inputs on the TV

    5. swapped out the HDMI cable with one that i know works

    6. beating it with a hammer ( not really but i strongly considered it )

    After trying all that jazz for about an hour i have progressed no where. If anyone has any input or maybe knows of another post where someone has had the same issue it would be greatly appreciated. Luckily if all else fails i still have my protection plan,
    but i'm trying to avoid having to deal with that.

    :)
     
    Lt Dangs, Nov 10, 2015
    #1
  2. JustineMills
    JustineMills Guest
    Xbox one suddenly not detecting external hard drive

    Hi,

    My Xbox one recently stopped detecting my external hard drive (SeaGate 2TB) after working fine for almost a year. I've tried every port and done several hard re-sets. Any advice? Please help.
     
    JustineMills, Nov 10, 2015
    #2
  3. hard drive failures

    My hard drive was working perfectly than after the update it stopped working can you tell me whats wrong?
     
    PistachioLamb1, Nov 10, 2015
    #3
  4. onyxishere
    onyxishere Guest

    Xbox one stopped working after hard restart

    Sorry to hear it. It seems as though you've tried all the troubleshooting steps we could suggest and your next bet would be a repair/replacement of the console.

    I would recommend making use of your protection plan for the console and get it replaced. If you do not have an external hard drive attached to the console then get one (ranging in size from 256GB - 16TB) and move your games to the hard drive prior to doing
    this so you don't need to redownload them afterwards.
     
    onyxishere, Nov 10, 2015
    #4
  5. Lt Dangs
    Lt Dangs Guest
    that is what i feared, but i am not surprised. I appreciate the help, thank you! I do have one more question if you wouldn't mind. I do have an external hard drive specifically for my Xbox, it has a few games on it but most of the games are still on the
    Xbox1 hard drive. Is there a way to transfer the rest of the games to the hard drive without the use of a controller or a screen, since my Xbox cannot seem to use either of those anymore?

    Thanks!

    Kevin
     
    Lt Dangs, Nov 11, 2015
    #5
  6. Lt Dangs
    Lt Dangs Guest
    I suppose another question is, can i transfer my games to my pc and then to the Xbox external hard drive some how?
     
    Lt Dangs, Nov 11, 2015
    #6
  7. {Parity}
    {Parity} Guest
    No you will not be able to transfer them to your PC.
     
    {Parity}, Nov 11, 2015
    #7
  8. onyxishere
    onyxishere Guest

    Xbox one stopped working after hard restart

    The above answer is correct. You will not be able to transfer that way. I guess you'll be stuck redownloading those when you get the new console
     
    onyxishere, Nov 11, 2015
    #8
  9. Lt Dangs
    Lt Dangs Guest
    I figured that would be the case, but you'll never know if you don't ask. Thanks for all the help, its greatly appreciated.
     
    Lt Dangs, Nov 11, 2015
    #9
  10. Lt Dangs
    Lt Dangs Guest
    I have found the cause of my problem and a solution. I went to package up the old Xbox and when i unplugged my external hard drive a miracle happened, she started working. When i plugged my external storage back in the screen went black. This all started
    when the most recent update happened and i never put 2 and 2 together. So without wasting anymore time rambling, the fix is rather simple at the cost of losing all saved data. I plugged my HDD into my windows PC, proceeded to find the HDD in my devices. Note
    that the HDD will not show up under my computer and can be a bit tricky to find. After this i proceeded to reformat the HDD to my PC, then reformatted it again on my Xbox. Now my Xbox is working again, sadly ill just have to reinstall everything. Hopefully
    this helps someone, also sorry if my instructions on finding the HDD on your PC are lacking, i never kept track of the path i took to find it.
     
    Lt Dangs, Oct 31, 2018
    #10
  11. {Parity} Win User

    Xbox one stopped working after hard restart

    No you will not be able to transfer them to your PC.
  12. Lt Dangs Win User

    Xbox one stopped working after hard restart

    I suppose another question is, can i transfer my games to my pc and then to the Xbox external hard drive some how?
  13. Lt Dangs Win User

    Xbox one stopped working after hard restart

    that is what i feared, but i am not surprised. I appreciate the help, thank you! I do have one more question if you wouldn't mind. I do have an external hard drive specifically for my Xbox, it has a few games on it but most of the games are still on the
    Xbox1 hard drive. Is there a way to transfer the rest of the games to the hard drive without the use of a controller or a screen, since my Xbox cannot seem to use either of those anymore?

    Thanks!

    Kevin
  14. Lt Dangs Win User

    Xbox one stopped working after hard restart

    I have found the cause of my problem and a solution. I went to package up the old Xbox and when i unplugged my external hard drive a miracle happened, she started working. When i plugged my external storage back in the screen went black. This all started
    when the most recent update happened and i never put 2 and 2 together. So without wasting anymore time rambling, the fix is rather simple at the cost of losing all saved data. I plugged my HDD into my windows PC, proceeded to find the HDD in my devices. Note
    that the HDD will not show up under my computer and can be a bit tricky to find. After this i proceeded to reformat the HDD to my PC, then reformatted it again on my Xbox. Now my Xbox is working again, sadly ill just have to reinstall everything. Hopefully
    this helps someone, also sorry if my instructions on finding the HDD on your PC are lacking, i never kept track of the path i took to find it.
  15. onyxishere Win User

    Xbox one stopped working after hard restart

    The above answer is correct. You will not be able to transfer that way. I guess you'll be stuck redownloading those when you get the new console
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Xbox one stopped working after hard restart

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