Xbox One Stolen! Security help?

Discus and support Xbox One Stolen! Security help? in XBoX on Consoles to solve the problem; About two weeks ago, someone broke into my home and stole my Xbox One. My password was saved onto the Xbox One to automatically sign in. I immediately... Discussion in 'XBoX on Consoles' started by iDoMooseStuff, Dec 2, 2014.

  1. Xbox One Stolen! Security help?


    About two weeks ago, someone broke into my home and stole my Xbox One. My password was saved onto the Xbox One to automatically sign in. I immediately changed the password and removed all Credit Card information from my account. I was thankfully able to
    buy a new Xbox One console this past weekend, and made that Xbox One console the "Home Console". My question is this: Will the person who stole my old Xbox One still be able to sign onto my GamerTag from that Xbox, even though I changed my password? Remember,
    I had the old Xbox One set to "Remember Password".

    :)
     
    iDoMooseStuff, Dec 2, 2014
    #1
  2. iNb4 Ownage
    iNb4 Ownage Guest
    iNb4 Ownage, Dec 2, 2014
    #2
  3. iNb4 Ownage
    iNb4 Ownage Guest
    iNb4 Ownage, Dec 2, 2014
    #3
  4. Xbox One Stolen! Security help?

    Did you put any other security on it? I would notify customer support and let them know whats going on so it can be monitored from both ends. Phone number for US callers is 800-469-9269
     
    SilentGamer895, Dec 2, 2014
    #4
  5. I did have a passkey to access settings, but that was all. I informed customer support, and they told me all I should do is change my password and delete my credit card information (which I already did), and then wished me luck. They then said they "shouldn't"
    be able to sign into my account, but that answer hardly seemed 100% positive.
     
    iDoMooseStuff, Dec 3, 2014
    #5
  6. Jaymo1978
    Jaymo1978 Guest
    No, when you try to sign into a gamertag which has a changed password, the console forces you to enter the new password. I know personally, because I changed my password through the account.live site back when there were some security data breach things
    going on on some sites, and when I went to log into my console, it asked for a new password.
     
    Jaymo1978, Oct 31, 2018
    #6
  7. SilentGamer895 Win User

    Xbox One Stolen! Security help?

    Did you put any other security on it? I would notify customer support and let them know whats going on so it can be monitored from both ends. Phone number for US callers is 800-469-9269
  8. iDoMooseStuff Win User

    Xbox One Stolen! Security help?

    I did have a passkey to access settings, but that was all. I informed customer support, and they told me all I should do is change my password and delete my credit card information (which I already did), and then wished me luck. They then said they "shouldn't"
    be able to sign into my account, but that answer hardly seemed 100% positive.
  9. Jaymo1978 Win User

    Xbox One Stolen! Security help?

    No, when you try to sign into a gamertag which has a changed password, the console forces you to enter the new password. I know personally, because I changed my password through the account.live site back when there were some security data breach things
    going on on some sites, and when I went to log into my console, it asked for a new password.
  10. XBF Ezra G Win User

    Xbox one s roubado[Xbox one s stolen]

    Hello GabrielMaia5,

    Thank you for your post. I understand you are experiencing an issue with a stolen Xbox One S. In effort to secure your account, please follow the steps on this page:

    What to do if your Xbox gets stolen
    .

    I hope this helps!
  11. iNb4 Ownage Win User

    Windows Live ID Help.

Thema:

Xbox One Stolen! Security help?

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