Xbox one Stereo Headset Issue.

Mini Blank · Jan 19, 2015

Hello, here's my issue....

I recently bought this headset not even a month ago. Now people are saying my voice is coming out really low when I talk.

I've put closer, further away I get the same feedback. What the heck!?

I seriously need a solution to this, I'm very disappointed in the quality of this headset. For 60$...

:)

DangerousBard · Jan 19, 2015

Turtle Beaches X22

GrowlingYapper the Xbox One Stereo Headset Adapter is sold separately:

www.xbox.com/.../stereo-headset-adapter

greg_window10_installer · Jan 19, 2015

Certified Headsets not working...cell phone headsets do ?????

Hello TasteOLead,

It's my understanding that as part of the
preview program you will want to post to the insider forums . Additionally, submitting

feedback through the console will be the best way to make sure the team is aware that you are having an issue.

Also, it might be helpful to know when you say "...actual headsets designed to work with XB1", are you referring to the "Xbox One Stereo Headset" ? If so,
may I suggest you double check "Set up and troubleshoot your Xbox One Stereo Headset" .

support.xbox.com/en-US/xbox-one/console/xbox-insider-program

support.xbox.com/en-US/xbox-one/console/xbox-insider-hub-report-a-problem

www.xbox.com/en-US/xbox-one/accessories/headsets/stereo-headset

support.xbox.com/en-US/xbox-one/accessories/stereo-headset-set-up-troubleshoot

Good luck and good gaming,

SA

Mini Blank · Jan 19, 2015

Bump. I need a reply help!

greg_window10_instal

Hi Zathrus,

We have two of the
Xbox Stereo Headset with Xbox One Stereo Headset Adapter, and both sets have worked well with no problems for sometime now. And I have used the
adapter with non-Microsoft headset with no issues. So, given that you say your "3.5 mm cabled headset " works directly connected to the controller, then I regret to say it would seem that the fault lies with the adapter itself and may need to be replace.

www.xbox.com/en-US/xbox-one/accessories/headsets/stereo-headset

www.xbox.com/en-US/xbox-one/accessories/headsets/stereo-headset-adapter

SA

DangerousBard

GrowlingYapper the Xbox One Stereo Headset Adapter is sold separately:

www.xbox.com/.../stereo-headset-adapter

XBF Erick C

Hey there FonMT,

Sorry to hear you are running into these issues with the headsets. Can you go ahead and list the type of headsets that you are using?

Also go ahead and take a look at these helpful support links to troubleshoot this problem.

Give this a shot and let us know of any changes.

greg_window10_instal

ZigzagLemonHaze,

I can understand your frustration with all the bad luck you have been having. And, for the record, I am not part of the Microsoft staff nor an Xbox customer support employee. But, I can say that we have 2 Xbox Ones and 1 Xbox One S, and 2 of the

Xbox One Stereo Headsets. And, both headsets work well, with and without the
Stereo Headset Adapters, on all our Xboxes.

www.xbox.com/en-US/xbox-one/accessories/headsets/stereo-headset

www.xbox.com/en-US/xbox-one/accessories/headsets/stereo-headset-adapter

SA

Mister Quimby

Hey everyone!

Sorry to hear about the chat issues, I can definitely understand how frustrating that could be. Just to clarify, what headset are you experiencing the issue with? The Xbox One chat headset or the Xbox One stereo headset? If you are using the Xbox One
chat headset, a good start would be trying the steps included on our Xbox One Chat Headset Troubleshooting Page. If you are using the Xbox One stereo headset,
check out our Xbox One Stereo Headset Troubleshooting Page for some helpful steps.

I also recommend trying your headset with a different controller to see if the issue continues to occur. Give the steps listed in our troubleshooting pages a try if you haven't already and let us know how it goes. Thanks!

.

Xbox one Stereo Headset Issue.