Xbox One stereo headset is a small!

Hello GentylBear,

And congratulation on the new Xbox . If memory serves me correct, Xbox Ones are shipped with a small mono

Chat Headset that has an adapter attached to it and can only work with and be plugged into an Xbox One controller. However, the newer Xbox One

Wireless Controllers also have a 3.5mm jack and any compatible stereo headset with a microphone should work fine. We have two of the

Xbox One Stereo Headset and both work very well. In deed, they are probably the best stereo gaming headset you can get for the money (about $60US). Also, it comes with its own

Xbox One Stereo Headset Adapter . Unlike the Chat Headset, the Xbox One
Stereo Headset has a 3.5mm jack and can be plugged directly into the controller. I've even used my Xbox stereo headset with my phone. However, the Xbox One

Stereo Headset Adapter has buttons for game/chat balance, volume and the all important mute. So, I recommend using the stereo headset with its adapter. If you do that, there really isn't any setup. Just plug it in and start playing. But, if you do plug
a headset directly into the controller via 3.5mm jack, the Xbox will automatically makes Headset volume, Headset chat volume and Mic monitoring settings available right at the > Settings menu directly off the Home page/menu (kind of cool isn't it). Make sure
the Headset mic is set to On.

Good luck and good gaming,

SA

GrowlingYapper the Xbox One Stereo Headset Adapter is sold separately:

www.xbox.com/.../stereo-headset-adapter

ZigzagLemonHaze,

I can understand your frustration with all the bad luck you have been having. And, for the record, I am not part of the Microsoft staff nor an Xbox customer support employee. But, I can say that we have 2 Xbox Ones and 1 Xbox One S, and 2 of the

Xbox One Stereo Headsets. And, both headsets work well, with and without the
Stereo Headset Adapters, on all our Xboxes.

www.xbox.com/en-US/xbox-one/accessories/headsets/stereo-headset

www.xbox.com/en-US/xbox-one/accessories/headsets/stereo-headset-adapter

SA

I bought the Microsoft chat headset today and it uses a small USB style connector and does not change the audio.

I believe 3rd party headsets have stereo 3.5mm stereo plugs and cause the system to think you have a stereo headset on. Maybe a headset that is actually mono channel (only two rings instead of three) would not cause it.

•Some third-party products come with a stereo headset adapter that may look different from the Xbox One Stereo Headset Adapter made by Microsoft, but they all function the same way.

•You can only connect an Xbox 360 Chat Headset using the stereo headset adapter with a 2.5-mm to 3.5-mm converter, which comes with the Xbox One Stereo Headset Adapter. The Xbox One Stereo Headset does not include this adapter cable.

support.xbox.com/.../connect-compatible-headset