Xbox One Stereo Headset Adapter Serial Number QUESTION

BlizZ-E6561C00-96AF-4AD5-A805-50E83B68C0D6 · Aug 25, 2015

Where can I find the serial number of the headset adapter? There are some numbers on it but then there are different numbers in the manual and so on. I want to register my device for warranty but it's not working...

:)

catigerman72 · Aug 25, 2015

Xbox One stereo headset microphone needs calibration?

Ok, 1st question. Have you updated your controllers firmware with the headset plugged in?

Update Xbox One Controller

Another question, have you toggled the mute button to make sure you don't have yourself muted?

Here are the guides for the headset adapter and stereo headsets, to give you some other ideas.

Set Up and Use the Xbox One Stereo Headset Adapter

Set up and troubleshoot your Xbox One Stereo Headset

DangerousBard · Aug 25, 2015

Turtle Beaches X22

GrowlingYapper the Xbox One Stereo Headset Adapter is sold separately:

www.xbox.com/.../stereo-headset-adapter

imnotgeoff · Aug 25, 2015

The serial number is the 6 digit one on the adapter.i seem to recall

hvip · Mar 4, 2016

i have been looking for where the hell the s/n is for my headset that i purchased sperately from my xbox. So i should use the one that is on the adapter that came with the head set and i dont need to remove the ear pad and find a s/n there to get it registered
..... i have had for 2 months and Game Stop would not just swap them out told me i had to go through Microsoft. That is fine by me but no one at game stop could tell me what to use as my serial number. they said i should just use my xbox Sn and order the
replacement there... but i have already done that for the headset that came with the unit that the mic stooped working on.... funniest part is that is the same thing that happens to my 70 headset that i purchased... both lasted about 2 months of halo 5 play..

and thats a lot of play time,.

SirSlackalot-F68F4E19-36BB-4824-A316-05A2C3458840 · Oct 31, 2018

You can't really register individual accessories on myservice.xbox.com. You can request service for an accessory if you have the relevant console registered. During the process it might ask for the product's code or ID.

If you get stuck somewhere, then you can contact Xbox Support and they should be able to help you with a service request based on a proof of purchase (receipt/invoice) that shows it's still covered by warranty.

Good luck!

SirSlackalot-F68F4E1

You can't really register individual accessories on myservice.xbox.com. You can request service for an accessory if you have the relevant console registered. During the process it might ask for the product's code or ID.

If you get stuck somewhere, then you can contact Xbox Support and they should be able to help you with a service request based on a proof of purchase (receipt/invoice) that shows it's still covered by warranty.

Good luck!

hvip

i have been looking for where the hell the s/n is for my headset that i purchased sperately from my xbox. So i should use the one that is on the adapter that came with the head set and i dont need to remove the ear pad and find a s/n there to get it registered
..... i have had for 2 months and Game Stop would not just swap them out told me i had to go through Microsoft. That is fine by me but no one at game stop could tell me what to use as my serial number. they said i should just use my xbox Sn and order the
replacement there... but i have already done that for the headset that came with the unit that the mic stooped working on.... funniest part is that is the same thing that happens to my 70 headset that i purchased... both lasted about 2 months of halo 5 play..

and thats a lot of play time,.

imnotgeoff

The serial number is the 6 digit one on the adapter.i seem to recall

NewBlacksmurf

Hi Legend of RDG

If I understand your question...

Q: If you buy the Stereo Adapter, will this allow you to hear sound.

A: Yes, the stereo adapter will allow you to plug in headphones to hear sound. I omitted the headset that comes with the adapter just in case you already have headphones.

(The Xbox One Stereo Headset Adapter lets you plug a compatible chat or stereo headset into the Xbox One Controller to control your audio experience without taking your hands off the controller.)

Source:
support.xbox.com/.../stereo-headset-adapter

The adapter will work with many existing headphones, but you can opt to buy the Xbox Headphones (w/Mic) and adapter too

DangerousBard

GrowlingYapper the Xbox One Stereo Headset Adapter is sold separately:

www.xbox.com/.../stereo-headset-adapter

Xbox One Stereo Headset Adapter Serial Number QUESTION