Xbox One Stereo adapter and controller issues....

Discus and support Xbox One Stereo adapter and controller issues.... in XBoX on Consoles to solve the problem; When using the Xbox one stereo adapter with 3.5m headphones, specifically iPhone 5 ear pods and the Logitech UE6000 headphones the controller freezes... Discussion in 'XBoX on Consoles' started by NewBlacksmurf, Mar 20, 2014.

  1. Xbox One Stereo adapter and controller issues....


    When using the Xbox one stereo adapter with 3.5m headphones, specifically iPhone 5 ear pods and the Logitech UE6000 headphones the controller freezes and locks up. The sound produces the last sound and continues as if the game itself is stuck.

    The screen and game play continue but the game thinks I have unplugged the controller. It asks me to plug it back in, but the white light is on and the controller continues to send that (frozen game) sound. The controller is unresponsive and cannot be turned
    off nor do any buttons work. The LED on the stereo adapter (mute) will cut on and off.

    The only way I've been able to fix this is take the Xbox one rechargeable batteries out to reset the controller.

    -Unplugging the stereo adapter does not fix the issue.

    Perhaps this should also be posted in the other forums so I will but curious if this occurs to anyone else?

    Is it an issue with having a non-compatible plug (I know iPhone 3.5m plugs are reverse so I cant use the mic but I'm not pressing any buttons on the headphones or iPhone ear-pods so I don't think the remote feature is causing this problem)

    HELP PLEASE

    :)
     
    NewBlacksmurf, Mar 20, 2014
    #1
  2. How do we update the controller? NO USB Cable comes with Xbox One.

    About updating controller, To use the Xbox One Stereo Headset Adapter with your Xbox One Console, you’ll need to update your Xbox One Controller with the latest software to support the Adapter.

    This is from:
    support.xbox.com/.../update-controller-for-stereo-headset-adapter


    So Titanfall controller update is done by over air, no cable, (February update) and Stereo Headset Adapter controller update you need an cable, which comes with the adapter (March update).
     
    RobertSchweitzer, Mar 20, 2014
    #2
  3. Stereo Headset and Adapter Issues

    "As of the April 2014 Xbox One System Update, the firmware update for the controller and stereo headset adapter has been updated and includes significant improvements to audio quality with the Stereo Headset Adapter and the process of updating controllers.
    If you have taken the update previously and are having issues with your stereo headset adapter, please update your controller again with the latest Controller Update. You can update your controller by going to Settings, System, and then Controller update."
    -- from bottom of page linked below:

    support.xbox.com/.../update-controller-for-stereo-headset-adapter

    It is now April and still no update. So this means by the end of April?
     
    sightIiIpicture, Mar 20, 2014
    #3
  4. Xbox One Stereo adapter and controller issues....

    It's not a compatibility issue. I have the exact same problem with my $80 Microsoft headset made specifically for the X1.
     
    TowableBadge689, Mar 20, 2014
    #4
  5. OK cause I've tried four different head sets.
     
    NewBlacksmurf, Mar 20, 2014
    #5
  6. Is anyone tech wise following this issue, or are there other threads I overlooked for this specific issue?
     
    NewBlacksmurf, Mar 20, 2014
    #6
  7. Goldwing Tree, Mar 20, 2014
    #7
  8. Antiphrost
    Antiphrost Guest

    Xbox One Stereo adapter and controller issues....

    Antiphrost, Mar 20, 2014
    #8
  9. @Goldwing Tree I don't think you understand the issue.

    @Antiphrost, thanks I overlooked those threads.
     
    NewBlacksmurf, Oct 31, 2018
    #9
  10. RobertSchweitzer Win User

    How do we update the controller? NO USB Cable comes with Xbox One.

    About updating controller, To use the Xbox One Stereo Headset Adapter with your Xbox One Console, you’ll need to update your Xbox One Controller with the latest software to support the Adapter.

    This is from:
    support.xbox.com/.../update-controller-for-stereo-headset-adapter


    So Titanfall controller update is done by over air, no cable, (February update) and Stereo Headset Adapter controller update you need an cable, which comes with the adapter (March update).
  11. sightIiIpicture Win User

    Stereo Headset and Adapter Issues

    "As of the April 2014 Xbox One System Update, the firmware update for the controller and stereo headset adapter has been updated and includes significant improvements to audio quality with the Stereo Headset Adapter and the process of updating controllers.
    If you have taken the update previously and are having issues with your stereo headset adapter, please update your controller again with the latest Controller Update. You can update your controller by going to Settings, System, and then Controller update."
    -- from bottom of page linked below:

    support.xbox.com/.../update-controller-for-stereo-headset-adapter

    It is now April and still no update. So this means by the end of April?
  12. Vorpal1986 Win User

    Xbox One Controller can't connect to PC

  13. MetalGearFloppy Win User
  14. calcu007 Win User

    Not receiving adapter/controller update--incompatible headset?

Thema:

Xbox One Stereo adapter and controller issues....

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