Xbox one start up issue's

Agent Ganja420 · May 23, 2017

Recently within the past month I have noticed my xbox one has started to have a slower than normal boot up time. I always have my xbox one in power saving mode so I am used to the standard boot up times but things seem to be getting progressively worse and
longer.

So basically I turn on my xbox, my TV will say no signal and the screen will stay black for at least 3 minutes and I will be prompted to press a button on my TV remote because there has been no signal for lengthy amount of time. Usually around this the screen
may flicker as it finds a hdmi signal to display but the screen is just black another at least 5-10 minutes on average I will wait for my xbox to get to the boot up screen ( the green screen with xbox one on it) and sometimes I will wait 10-15 more minutes
sometimes to no avail, it's rather unpredictable because I can hard reset and still be stuck also someday it takes nearly 5 minutes and starts up, still longer than usual but atleast it works. I just hope my xbox isn't dying lol

:)

Kiesey · May 23, 2017

Xbox Live Failures

It looks like Xbox support is currently working on the issue's there is a service alert about the messaging issue's

support.xbox.com/.../xbox-live-status

Miss Bijoux · May 23, 2017

Achievement issue's.

Hey there!

I'm sorry to hear about the issue. If you haven't yet, take a peek at our thread regarding

achievement unlocking issues. You'll want to follow each of the steps provided in the thread, in order. If none of those help, you'll want to fill out the survey in the last step. That information gets collected and passed on to the appropriate teams for
them to take a look at. Do note that it does not guarantee a resolution, however.

Good luck!

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines
and if you're a member of the Xbox Insider Program, check out the
Xbox Insider Program Forums for help with Insider
Program troubleshooting.

Mister Mascot · May 30, 2017

Hey there Agent,

Let's have you try to perform a full
Factory Reset, but make sure to keep your Games & apps. This will refresh the console fully, but you won't need to reinstall any games or apps. You will need to re-sign into any profiles you had on the console again though.

That may help with and issues with the console booting up.

_______________________________________________________

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

M3tal Daz3

This can be fixed with an offline update. Now as you can't actually access the settings to do this there is a way to restore to factory defaults using a USB flash drive. If you visit the offline system diagnostic support page you can download the Restore
Factory Defaults file:

support.xbox.com/.../system-updates-solution

Read through the process of formatting the flash drive etc thoroughly and follow the instructions as if you were doing a system update but using the file you downloaded you may find that your console will then boot correctly.

Hope this helps you!

XBF Leo G

Hey Fade Crystal,

Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you require any help with any other issues, please feel free to come back to the Xbox Forums for further assistance. If
anyone needs assistance with this issue or any other issues, we suggest creating a new thread.

Thank you again and have a great day!

Mister Getafix

Hi there!

Sounds like the console is running into a Preview issue,

For all issues when using a console registered to the Insider Preview program be sure to post in the

Insider forums.

Their teams will be able to look into this with you and assist!

SpiffyCorpse

Have you tried completely disconnecting your console (power cord too) and plugging back in? That or a power cycle (press and hold power button for at least 10 seconds until it turns off).

Mister Mascot

Hey there Agent,

Let's have you try to perform a full
Factory Reset, but make sure to keep your Games & apps. This will refresh the console fully, but you won't need to reinstall any games or apps. You will need to re-sign into any profiles you had on the console again though.

That may help with and issues with the console booting up.

_______________________________________________________

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

Xbox one start up issue's