Xbox one start up issues

when I go to start my Xbox I get the green screen for a minute (or two) then the screen goes black. I've tried cutting the power completely for 5 minutes and then starting up again. Before I've been able to limp through to reset it, but this time it's just
a blank screen. How do I fix this and how do I keep it from happening again?

blank

sceeen

:)

 

Xbox One X Start Up Issues

Since November 7, I have not experienced any technical problems with my new Xbox One X. However, earlier today I observed similar symptoms like you described and I was stuck on the green Xbox loading screen, but I did not receive an error code message. I
contacted Xbox support on Twitter and asked them how to delete the cache. I briefly explained a recommended method on the original Xbox One included unplugging the power supply and holding down the power button for 10 seconds, but I did not know if the same
applied to the Xbox One X. An Xbox Ambassador responded and said, "The power cycle which is holding down the power button for 10 seconds and unplugging the console clears the cache as well."

Additionally, I tried this two or three times but I continued seeing a green loading screen and after several minutes it would go to a solid black screen with no content. As a result, I located the "I need help with system updates on my Xbox One " and tried
the "I need to update my console offline" option. Furthermore, this included downloading the offline system update file (OSU1) to a USB flash drive that was formatted to NTFS. The zip file was approximately 3.57 GB and I pressed the bind and eject button while
simultaneously holding the power button in order to reach the troubleshoot screen. My console restarted and began updating the console but it froze around 86%.

Likewise, the troubleshooting steps asked, "Were you returned to the home screen after the update" and I selected no. Then, it asked, "Are you seeing the 'something went wrong' error screen" and I selected no. Step six prompted me to restart my console during
the update procedure by holding down the Xbox button for 10 seconds but I was not returned to the home screen after my console restarted. Overall, pressing and holding the bind and eject button and then pressing the power button got me back to the troubleshooting
screen where I selected reset this Xbox. I am in the Xbox Insider Program and my console is in the Update Preview: Beta Ring.

I am not sure if this is related to the last system update but I will provide the build and link to the troubleshooting next, and I hope this helps you with your problem.

OS Version: 16299.4037.amd64fre.rs3_release_xbox_dev_1711.171110-1615

https://support.xbox.com/en-US/xbox-one/console/system-updates-solution

 

Xbox One X Start Up Issues

Hello, so I just recently purchased an Xbox One X, hoping for an UPGRADE to my standard One. However, it does not seem to work due to constant "start up issues". I cannot even turn on my xbox without the E105 or E102 system errors showing up. I have tried
everything possible to fix this and have talked with Microsoft support members. I have already tried to cold start my Xbox One X, reset my wireless connection, connect to different wi-fi both wirelessly and wired, and I have factory reset the console 7 times
total with 0 luck. I cannot even do an offline update because I cannot format my flash drive to NTFS format on my MacBook. As a result, I am no longer able to do anything. So I am trying to request a service for my console however I am consistently approached
with a "checking for eligibility" loading screen which does not go away or actually load anything. If anyone else is experiencing similar issues it would be great to know. Also, if anyone has any solutions, that would be great as well.

Thank you,

Sincerely an Xbox Supporter

 

This can be fixed with an offline update. Now as you can't actually access the settings to do this there is a way to restore to factory defaults using a USB flash drive. If you visit the offline system diagnostic support page you can download the Restore
Factory Defaults file:

support.xbox.com/.../system-updates-solution

Read through the process of formatting the flash drive etc thoroughly and follow the instructions as if you were doing a system update but using the file you downloaded you may find that your console will then boot correctly.

Hope this helps you!