Xbox one start on with sound and immediately turns back off

Hey there AboardBench3523.

3rd party power supplies aren't supported and may explain the issue you're experiencing. Do you have any friends with an official power supply you can test with your Xbox One to see if there's any change?

Hello Nicoli G, my name is Oskayra, and I will be happy to help you.

Beforehand, it is important that you keep in mind that this is a public community forum, so we are players like you, we are not employees of Microsoft or Xbox, so we do not have access to any user account or check anything from the forum. All users help each other with common problems.

Remember that this is a possible solution, if it doesn't work for you we can try another one.

Note: This is a public forum therefore, I suggest you not share your personal data.

I am very sorry for the problem you are experiencing with the unexpected shutdown of the console, with the intention of being able to help you I did an internal search on Xbox support and they suggested the following steps to resolve the problem and I thought it was good information that you should take into account. account:

If you see a message that your Xbox does not have proper ventilation, or if the console is hot to the touch, follow these steps:

1. Turn off the console.

2. Wait at least an hour.

3. Take the console to a well-ventilated place.

4. Turn on the console.

5. It is important to ensure that the console is in a cool, well-ventilated place. Remove all objects from above, below, or next to the console. For more information, see:

https://support.xbox.com/help/hardware-network/console/position-ventilate-console

If this solution doesn't work, let me know and I will guide you to another alternative method.

Information Source (Credits): https://support.xbox.com/help/hardw...off-unexpectedly#:~:text=Press el botón Xbox% 20%EE%8F%A3,and%20select%20No%20turn off%20automatically.

Thank you for your patience, I hope everything can be resolved. I will be attentive to your response. Blessings.

Sincerely,
Oskayra.

Check this link for a possible solution: https://support.xbox.com/en-US/xbox-one/console/console-turns-off-unexpectedly

get it looked at might need repair

Hello jcrocker8!

Thank you for posting on Xbox Forums! I understand that this situation with your console shutting off can be frustrating but, I will be happy to assist. As previously stated by the Ambassador's you should check out the steps for an

Xbox One Unexpectedly Turning Off, I would try those steps and if they do not work I would then suggest contacting support.

If you need to
Contact Support, try these steps:

Try this:

• Log into Support.Xbox.com
  
• Scroll down, Click on Contact Us
  
• Step 1: Click on Ask a Question
  
• Step 2 : Select your Product
  
• Step 3 : Select your Issue
  
  • Select – Call me back
    
  • 
    

If you need any further assistance feel free to reply back letting us know. Again, thank you for posting on Xbox Forums!