Xbox One solid orange power brick light, no chime and won’t turn on

Thank you for your reply, I appreciate it!

Hello Chiefster Cheef, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support!

If your Xbox console won't turn on, your power supply may be faulty or improperly connected!

It may simply need a power reset. Often, power issues are due to the power supply resetting after a power surge.

To reset the internal power supply, follow these steps:

1. Unplug the power cord from the console.
   
2. Wait 10 seconds.
   
3. Plug the cord back into the console, and then press the Xbox button on the front of the console.
   

If the issue persists, here are some points to check:

• Check that the wall outlet you’re using is working with other devices.
  
• Check that the power cable is firmly connected to the wall outlet and to your console.
  
• Ensure that you're using the power cable that came with your console, and that it's the correct cable for your region.
  

If your console still will not turn on, it needs to be serviced. To request service, sign in to Microsoft account | Devices with your Microsoft account and submit a service order.

I wish you a lovely day, and I hope this helps you out!

Kind Regards

Stay safe, and happy gaming!

@caffinetron

"Could someone clarify my earlier question about the light on the power brick and what the two colours mean."

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"Solid white or solid orange light: Your power supply is working. If your console won’t turn on, see Troubleshooting a blank TV or monitor with your Xbox One."

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support.xbox.com/.../console-wont-power-on

I'm having the same issue. I get a solid orange light on the power supply, but the unit won't stay on. I get the power up chime then it shuts off. I'm afraid to buy a new brick just to find out that's not the problem.

Darknessx03,



When your Xbox shuts down what color is the light on the power brick? It might be that your power brick needs to be replaced.



Solid green or solid orange light: Your power supply is working. If your console won’t turn on, try our

Xbox No Power Solution.

Flashing orange, solid red, or no light: Your power supply may need to be replaced. Try the following solutions:

1. Try plugging your console’s power supply into a different electrical outlet. Do not use a surge protector.
   
2. If the power supply light is solid red or flashing orange, unplug the power supply and let it cool for 30 minutes. Then, plug the power supply back into the outlet.
   

If your power supply light is still flashing orange, solid red, or unlit, your power supply needs to be replaced. You can

Order a replacement Xbox 360 power supply from our Xbox Online Service Center. Console registration is required to replace the power supply under warranty (the power supply warranty is the same as your console warranty).



http://support.xbox.com/en-US/xbox-360/console-power/check-power-supply