Xbox One Smartglass vs iPhone 5

Discus and support Xbox One Smartglass vs iPhone 5 in XBoX on Consoles to solve the problem; xDarkHelmet03x, no I am not from Xbox Support but I am an Xbox Community Ambassador. Basically an Xbox Live member who knows their stuff and helps... Discussion in 'XBoX on Consoles' started by xDarkHelmet03x, May 18, 2014.

  1. Rjcrane
    Rjcrane Guest

    Xbox One Smartglass vs iPhone 5


    xDarkHelmet03x, no I am not from Xbox Support but I am an Xbox Community Ambassador. Basically an Xbox Live member who knows their stuff and helps support the Xbox community on the forums or chat.

    In one of my previous post did you check the setting on your Xbox One is set to allow SmartGlass connections from a device? Also Districtopia has given you a good suggestion of trying from app on Windows 8 if you have this one a computer.

    If this does not work from the Windows 8 app, then this is a clear indication that something within your wireless network setup is preventing devices finding each other. Check that you Netgear router does not have Wireless/Client Isolation enable which can
    prevent devices accessing resource across a wireless network.

    I assume that you have your Xbox One set with a static IP Address?
     
    Rjcrane, May 22, 2014
    #16
  2. I do not have a windows 8 computer. I have windows vista. I did make sure that my xbox was set to accept any device how do I. Check for the wireless isolation? And I don't know if is have it set to a static address. I don't how to do that stuff
     
    xDarkHelmet03x, May 22, 2014
    #17
  3. Rjcrane
    Rjcrane Guest
    You will need to log into your routers access portal from your computer. Once logged, the wireless isolation setting is under Wireless Settings > Advanced.

    I have linked the manual to your router below, wireless isolation is mentioned on pages 123 - 124

    www.downloads.netgear.com/.../WNR2000v4_UM_14Mar2014.pdf
     
    Rjcrane, May 22, 2014
    #18
  4. Xbox One Smartglass vs iPhone 5

    I think I figured it out. I can't access my router at all. I'm gonna try and reset it later and see if I can "start from scratch" it could be that my router is messed up but it's weird that I can still connect to it. I guess I will find out later
     
    xDarkHelmet03x, May 22, 2014
    #19
  5. Rjcrane
    Rjcrane Guest
    Well hopefully that will resolve the issue for you. Any issues post back and we can see what we can do to help
     
    Rjcrane, May 22, 2014
    #20
  6. Got a linksys router... It's working fine now... Guess I should sell the netgear... Maybe make something off of it Xbox One Smartglass vs iPhone 5 :)
     
    xDarkHelmet03x, May 22, 2014
    #21
  7. Thanks for all y'all's help!
     
    xDarkHelmet03x, Oct 31, 2018
    #22
  8. xDarkHelmet03x Win User

    Xbox One Smartglass vs iPhone 5

    Thanks for all y'all's help!
  9. xDarkHelmet03x Win User

    Xbox One Smartglass vs iPhone 5

    I do not have a windows 8 computer. I have windows vista. I did make sure that my xbox was set to accept any device how do I. Check for the wireless isolation? And I don't know if is have it set to a static address. I don't how to do that stuff
  10. Rjcrane Win User

    Xbox One Smartglass vs iPhone 5

    xDarkHelmet03x, no I am not from Xbox Support but I am an Xbox Community Ambassador. Basically an Xbox Live member who knows their stuff and helps support the Xbox community on the forums or chat.

    In one of my previous post did you check the setting on your Xbox One is set to allow SmartGlass connections from a device? Also Districtopia has given you a good suggestion of trying from app on Windows 8 if you have this one a computer.

    If this does not work from the Windows 8 app, then this is a clear indication that something within your wireless network setup is preventing devices finding each other. Check that you Netgear router does not have Wireless/Client Isolation enable which can
    prevent devices accessing resource across a wireless network.

    I assume that you have your Xbox One set with a static IP Address?
  11. xDarkHelmet03x Win User

    Xbox One Smartglass vs iPhone 5

    I tried to change the name again and deleting the app again. Still nothing... I though Xbox was supposed to help me figure this out? Or are you 2 from xbox?
  12. Districtopia Win User

    Xbox One Smartglass vs iPhone 5

    That is weird that we are using the same OS and the same setup for our XBOX and yours won't work. You can see the XBOX in Smartglass, you just can't connect.. right?
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Xbox One Smartglass vs iPhone 5

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