Xbox One small pixelated screen.

Hello,

So I have my xbox one connected via HDMI cable to my TV. When I turn my xbox one on the home page (and games) are very small screened and very pixelated. There is also no sound coming from the TV. I have tried switching HDMI cables, holding down the xbox
button, etc. but nothing seems to be fixing the issue. I have had my xbox for a couple years now and same with the TV and this has never been an issue until today.

:)

 

Xbox One pixelated screen? Fix?

First, try different HDMI cables and/or HDMI inputs on your TV. Ensure the HDMI connector is securely plugged into the ports on both sides of the cable.

Another thing to check is your resolution settings in the Xbox, or your TV display settings (e.g. overscan, scaling, etc) with your TV remote. See if there’s anything that you can adjust, and make sure it set to use the full resolution that your Xbox and
your TV supports.

 

Xbox One pixelated screen? Fix?



Okay, so I turn on my Xbox today, ready to play some COD. When I turn it on, it looks like this. Please help.

 

Hey jacko5miL!

Sorry to hear about the issue! I recommend starting out by navigating to 'Display & sound settings' from the 'All settings screen' and ensuring that everything is appropriately set up. Additionally, under 'Audio output', switch HDMI audio to 'Stereo uncompressed'
to make sure the audio can come through.

If you have verified everything is set up appropriately and the issue persists, the next step will be to

Factory Restore yur Xbox One console. Be sure to select 'Keep my games & apps'!

Please keep us posted on how that goes.

 

jacko4mil,

I have the same problem but for me at least it's a problem only if I turn on the Xbox One console first before turning on the TV.

My theory is that the TV is only able to communicate its capabilities when it's actually on. When the Xbox is turned on and doesn't receive TV capabilities information, it sets itself to the lowest possible resolution to ensure maximum compatibility.

Lets try this. Before turning the Xbox on, turn the TV on first (and wait for it to fully boot up to it's "no signal" message (if it displays one)... Then turn the Xbox on.

Please keep me posted if this helps solve your issue.