Xbox one signing in problems

artrip85 · Aug 18, 2016

So yesterday I was having problems with xbox live on xbox one, and later that night I couldn't sign back in at all and I got to checking in to it and someone or Microsoft changed my password on me. So I reset my password and it worked fine. So this
morning I when ahead and changed my email and password again for my xbox account on the pc and I can't get my x1 to let me sign in it is getting stuck at the loading spin wheel will not come up so I can enter my new email or password so I bootup my xbox 360
and it let me sign right in with my new email and password is there some kind of problem with xbox live on the xbox one would that be the reason that I can sign in on the x1? Because the other accounts on my x1 sign in just fine.

:)

Schief · Aug 18, 2016

Xbox One Smartglass App Won't Sign In

Hello DNA1L. Please let us know if you continue to have problems signing into Xbox One SmartGlass.

JRydah77 · Aug 18, 2016

XBOX ONE Sign in problems

I swear I didn't have this problem in the earlier months when I got my system.

{Parity} · Aug 18, 2016

I offered a suggestion in your other post here. forums.xbox.com/.../2200261.aspx Please take a look and let us know if it works for you. Good Luck!!

artrip85 · Oct 31, 2018

Yes that worked. Can someone lock this thread and the other one?

The Old Dozer

Hey, Barricade0217. What kind of error are you getting when trying to login? Are you getting to the pass code/password screen? Do you see you profile in the profile list? Can you provide any other info on the issue you're having? Thanks!

BigScott1

I had to change my password 2 yesterday, and I didnt select the option.

Everything worked fine after that until this morning it keeps telling me password is incorrect, yet I can sign on her and o to my xbox 360 with no issue, just the xbox one

Drakken Saer

Do either of you have two-step verification on your account?

ShadowStrider 7

As I stated, I have already completed the set-up phase, with Kinect plugged in. The Day One system update completed. The only step left is to link my account, but since there is no virtual keyboard being displayed, I am unable to do so. I should also mention
that I have tried hooking up an external keyboard via USB port (this keyboard worked fine with Xbox 360) but Xbox One does not recognize it.

JohnTiger

Strider, did you set up your console with the Kinect plugged in?

If not, plug it in. If you did have it plugged in then try setting it up with it plugged out.

I had no trouble setting up my account. I DID NOT have the kinect plugged in whilst I was doing it..

When It asked for my e-mail and PW, the virtual keyboard just popped up on its own.

Sorry I'm not much help Shadow. Hope you get sorted out soon.

Xbox one signing in problems