Xbox one Sign in using a controller problems Error code 0x80072ee7

Hello friends! Recently i have been having problems with the kinect sign in. When i go on my xbox one it will not sign me in using my face but will tell me to sign in with a controller. I launch the notification and it tells me:
There was a problem. We couldn't sign you in. Try again in a few minutes, or check your account by signing in to account.live.com. Sign in: 0x80072EE7.

I can sign in to the xbox using the black box no problem and once I do that the Xbox is able to sign me in without a problem with my face but after about 30 minutes or so i have to go through that problem again. I have done all the trouble shooting. Hard
reset, Remove your profile and redownload, Reset your modem ect.

Im not sure but i think it might be my internet! Please help!!

:)

 

Error code 0x80072ee7 Sign in using controller problems

I heard there is an update coming to xbox one this week but not only has my xbox one been acting up with this issue also my 360 I thought it was my internet connection but its running fine on my other non microsoft consoles....is this problem because of
the update bc its really frustrating. ...it doesnt even let me sign in with my controler sometime

 

Error code 0x80072ee7 Sign in using controller problems

Hey FUBAR1313,



You get this error when trying to sign in to your live account? When you refer to not verifying your account do you mean asking for your password to your account?



To check or disable your account to be accessed without a password go to
Settings>sign-in, security & passkey and select password at sign-in.



You can also try deleting your account from the console and adding it back.



Give it a go and let us know how it turns out.

 

I have also Factory reset my xbox one !

 

Hello,

The error code suggests that this maybe a connection problem.

Press the menu button on your controller and press settings, or use kinect command "Xbox, go to settings." Select Network, then within your network settings, select Detailed Network Statistics. If you have more then 5% pocket loss, you may need to troubleshoot
your network using this solution.

support.xbox.com/.../network-connection-error-solution

 

It says i have 0% packet loss

 

Hi, I have some problems, and I have not packet loss

 

Hello again,

Sorry that did not help.

This is sounding more like a hardware problem. But I am not going to cross out just yet.

What is your Upload/Download, and NAT is Strict, Moderate, or Open?

 

Upload is 3mbs and download is 10-15 at times. And my nat is open

 

You have a good decent amount of Download, and NAT seems to be in good order from my understanding.

If kinect or your xbox are still experiencing these issues you'll need to contact Xbox Support Directly. It seems you're internet might not be an issue here. I wish to help you further but as far as everything goes on my point of view and connection wise,
you seem pretty decent on internet connectivity.

support.xbox.com/.../contact-us

 

I have already contacted MS support and they said to send my kinect in, and if i still have the problem it is most likely my console

 

Send your Kinect in...? I've only had this problem happen once, just a little while ago. I hope it isn't my console.

 

I don't think it's the console... I think there is something going on with Xbox Live. I can't sign into Xbox Live via my Xbox One. The issue started around 5 am this morning. Was working fine yesterday. It keeps telling me to check my network settings, however
my download is 31.5mbs and my upload speed is 5.6mbs. My NAT is set to Open.

 

I've been having a similar issue for the last 2 weeks and I was asked by Support on twitter to try my account on another console or if thats not not possible to try another account. Its currently been over 24 hours(obviously not that long) and have had no
repeat of the sign in with controller error.

I'd suggest you may want to try this before sending anything off for repair.

Hi Ragnarok this is unrelated to any issues you may be experiencing with your Xbox one as its been 2 weeks since I've been having this issue.

 

My problem started today i was playing normaly on my account yesterday and i woke up today went on and this problem poped up.

What can i do ?