Xbox One: Sign in to the account that purchased this game. 0x82D40003

Discus and support Xbox One: Sign in to the account that purchased this game. 0x82D40003 in XBoX Games and Apps to solve the problem; I recently purchased a game (Dawn of Man on February 24) and had no problems through download or initial start up. I was signed in to the one and only... Discussion in 'XBoX Games and Apps' started by B45el, Feb 28, 2021.

  1. B45el
    B45el Guest

    Xbox One: Sign in to the account that purchased this game. 0x82D40003


    I recently purchased a game (Dawn of Man on February 24) and had no problems through download or initial start up. I was signed in to the one and only account I play games on. I played for about 3 hours, and decided to switch over to another game, and later back to it, where it still worked fine. I went to bed, leaving my xbox one on for the night as i wanted to play in the morning. Fast forward to the next day, I play for another 3 hours or so, and leave for work, turning off my xbox. When I come home to play DoM, it says i need to sign in to the account that purchased the game. However like I said earlier, I only use one account, so there was no other account to be signed in to. I've done all trouble shooting tips, resetting my xbox, taking off and reapplying my account to the xbox, deleting and re-downloading the game, checking if services were down etc. This coincidentally happened the day the xbox servers were down for a few hours, however, i still get the same message, even when i downloaded it on another xbox. I tried asking for a refund to try and re-purchase it, but since I've opened and played the game, it doesn't qualify for refund. Theres no online chat or call available for my problem, which is very frustrating, and frankly stupid. Considering the support lines are for the xbox subdivision, you'd think they have representatives ready to answer questions about games. I just want to be able to play the game.

    Thank you very much!

    :)
     
    B45el, Feb 28, 2021
    #1
  2. soleykinsTheThird Win User

    The Handsome Jack Collection.

    Hi,

    Yes I got the error code "0x82D40003". It means im not signed in on the account that purchased the game or app. However I am signed in on the account that purchased the game.
  3. Ryrypizzaguy Win User

    error code

    Error code 0x82d40003 appears when you sign in with an account that did not purchase the game, so are you sure there is not another account it could have been purchased on?
  4. XBF Jasmine Z Win User

    Error 0x82d40003

    Hi Agente,

    Thanks for reaching out to us! We appreciate your efforts to resolve this issue with us. So, Overwatch and Minecraft will not launch due to error code 0x82d40003? When looking up

    Error 0x82D40003 occurs when you launch a game on Xbox One
    , I saw it said "If you have a game disc, insert it now. Otherwise, make sure you're signed in to Xbox Live. If you don't have rights for playing it, you'll need to buy it at Microsoft Store."

    Was the disc for these games inserted or was this purchased as digital content? If this was purchased digitally then make sure the correct account is signed in. If this is on a disc then make sure the disc is clean and has no scratches.

    By the way, is this for the Xbox One Platform or PC?

    We hope to hear back soon :)
  5. WideTech09 Win User

    Keep getting error 0x82D40003

  6. Josh With Dosh Win User

    error 0x82d40003

Thema:

Xbox One: Sign in to the account that purchased this game. 0x82D40003

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