Xbox one shutting off by itself and quick access menu popping up on its own

Discus and support Xbox one shutting off by itself and quick access menu popping up on its own in XBoX on Consoles to solve the problem; for a while now whenever my Xbox one s is plugged into the internet it occasionally shuts off without warning. The quick access menu also pops up... Discussion in 'XBoX on Consoles' started by Reppoc12, May 6, 2018.

  1. Reppoc12
    Reppoc12 Guest

    Xbox one shutting off by itself and quick access menu popping up on its own


    for a while now whenever my Xbox one s is plugged into the internet it occasionally shuts off without warning. The quick access menu also pops up randomly and rapidly over and over. Is there anyone else with these problem and is there’s any way for me to
    fix this.

    :)
     
    Reppoc12, May 6, 2018
    #1
  2. Mister Cizl
    Mister Cizl Guest
    Xbox shutting off and restarting by itself.

    Hey YippeeKaiYayMFR! Check out the steps
    here     and see if they help. Post back and let me know how it goes!
     
    Mister Cizl, May 6, 2018
    #2
  3. YippeeKaiYayMFR
    YippeeKaiYayMFR Guest
    Xbox shutting off and restarting by itself.

    I have owned my xbox for almost a year, it has shut off a few time within the past 3 or 4 months but now it shuts off atleast every 30 minutes. I have 2 dogs that shed alot and it could be dirty making it overheat but I'm not sure what I should. Don't want
    to try and clean it myself and fully break it. Any ideas.?
     
    YippeeKaiYayMFR, May 6, 2018
    #3
  4. MissEdi
    MissEdi Guest

    Xbox one shutting off by itself and quick access menu popping up on its own

    Hey there, Reppoc12!

    Have you ensured that your console has plenty of room for ventilation? The
    Xbox One console ventilation     guide has more info in regards to how to set up your console to ensure that there is plenty of ventilation. Additionally, if your Xbox One console is randomly shutting off, then we'd recommend following the steps in the

    Xbox One unexpectedly turning off     guide to help troubleshoot this issue.

    Let us know if these steps help to resolve this issue, or if you have any other support questions that we can assist with.
     
    MissEdi, May 6, 2018
    #4
  5. Reppoc12
    Reppoc12 Guest
    I am sorry to say but the problem is still occurring, I have made sure that my console can vent and I even tried plugging it right into a new outlet in case it was a problem with my power strip. I also still have the problem with the center button being
    pressed on my controller without input
     
    Reppoc12, May 6, 2018
    #5
  6. MissEdi
    MissEdi Guest
    Hi again, Reppoc12!

    Just to clarify, are you currently able to power on the console with the power button on the console itself, or are you unable to power on the console via your controller? If your controller is not syncing with your console, then
    we'd recommend following the steps in the
    Troubleshoot Wireless Controller     guide to help troubleshoot this process.
     
    MissEdi, May 7, 2018
    #6
  7. Reppoc12
    Reppoc12 Guest
    yes I am able to turn on my console with the controller
     
    Reppoc12, Nov 1, 2018
    #7
  8. Reppoc12 Win User

    Xbox one shutting off by itself and quick access menu popping up on its own

    Hey there, !

    Have you ensured that your console has plenty of room for ventilation? The
    Xbox One console ventilation     guide has more info in regards to how to set up your console to ensure that there is plenty of ventilation. Additionally, if your Xbox One console is randomly shutting off, then we'd recommend following the steps in the

    Xbox One unexpectedly turning off     guide to help troubleshoot this issue.

    Let us know if these steps help to resolve this issue, or if you have any other support questions that we can assist with.
    I am sorry to say but the problem is still occurring, I have made sure that my console can vent and I even tried plugging it right into a new outlet in case it was a problem with my power strip. I also still have the problem with the center button being
    pressed on my controller without input
  9. MissEdi Win User

    Xbox one shutting off by itself and quick access menu popping up on its own

    Hey there, Reppoc12!

    Have you ensured that your console has plenty of room for ventilation? The
    Xbox One console ventilation     guide has more info in regards to how to set up your console to ensure that there is plenty of ventilation. Additionally, if your Xbox One console is randomly shutting off, then we'd recommend following the steps in the

    Xbox One unexpectedly turning off     guide to help troubleshoot this issue.

    Let us know if these steps help to resolve this issue, or if you have any other support questions that we can assist with.
  10. Reppoc12 Win User

    Xbox one shutting off by itself and quick access menu popping up on its own

    Hi again, !

    Just to clarify, are you currently able to power on the console with the power button on the console itself, or are you unable to power on the console via your controller? If your controller is not syncing with your console, then
    we'd recommend following the steps in the
    Troubleshoot Wireless Controller     guide to help troubleshoot this process.
    yes I am able to turn on my console with the controller
  11. MissEdi Win User

    Xbox one shutting off by itself and quick access menu popping up on its own

    Hi again, Reppoc12!

    Just to clarify, are you currently able to power on the console with the power button on the console itself, or are you unable to power on the console via your controller? If your controller is not syncing with your console, then
    we'd recommend following the steps in the
    Troubleshoot Wireless Controller     guide to help troubleshoot this process.
  12. xDevilxGirlx421 Win User

    Xbox one shuts off on its own

    Hi,

    are you in the xbox update preview group by any chance?
Thema:

Xbox one shutting off by itself and quick access menu popping up on its own

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