Xbox one shuts off for no reason

Discus and support Xbox one shuts off for no reason in XBoX on Consoles to solve the problem; I just got a brand new Xbox one the other day. I got it all set up and everything, but when I try to play a game, after only 5 minutes or so, it just... Discussion in 'XBoX on Consoles' started by TCMYT, Mar 11, 2017.

  1. TCMYT
    TCMYT Guest

    Xbox one shuts off for no reason


    I just got a brand new Xbox one the other day. I got it all set up and everything, but when I try to play a game, after only 5 minutes or so, it just shuts down for no apparent reason. When I turn it back on I get a message saying it is set up to automatically
    turn off for ventilation or whatever, which I am pretty sure means it overheated. Problem is, it is brand new, is in an open area, and it sometimes get's pretty chilly in the room. I have tried changing system settings, moving it to another spot, setting it
    up-right. There is nothing that I can think of that will fix it. any ideas for what I should try?

    :)
     
    TCMYT, Mar 11, 2017
    #1
  2. Account has been suspended for NO REASON....

    That tells me nothing i have DONE NOTHING WRONG i dont Pay xbox to shut my account off for NO REASON
     
    XxSoulSlyrxX23, Mar 11, 2017
    #2
  3. VncsCoelho
    VncsCoelho Guest
    No overheating but Xbox One shuts off without reason

    Xbox shuts off 10-20 min since start but no "Overheating Report" message at the next start. The console is not too hot to touch, ventilation is ok. Could it be the power supply? How can I troubleshoot it?

    Thanks.
     
    VncsCoelho, Mar 11, 2017
    #3
  4. Reactor Leak SF Win User

    Xbox One S all digital edition

    Hey there, so the system powers on, but shuts off after 30 seconds? Does anything display on the TV at all or just blank? There are two things I’m thinking of. One is that for some reason it’s overheating and shutting itself off and the other is that somethings
    wrong with the HDMI port and since I can’t display the signal it shuts itself off
  5. CadJuice Win User

    Xbox 360 Wireless Headset Causes Me to Disconnect From Xbox Live

    Yea, this has just happened to me, however, my new MW3 headset isnt the problem.

    mine literally just done it for no reason.

    i was in a party, laughing and what not, and there were no problems with my mic.

    i got kicked off xbl for no reason, and was told i need a wireless adapter to connect wirelessly. (no duh).

    good thing the 360 S has one of those built in!

    on top of that issue, ive noticed that my mic has randomly shut itself OFF while im using it, making the shut down gun shot sound that it makes by rather A) pressing the button to shut if off/on or B) when you shut the console off, so it has nothing
    to connect to, so it shuts down.

    1) Im using it on my face. im sure im not pressing the button.

    2) my xbox is on. im using it. why would it decide to say, "ooh, the xbox is off. better shut down."
  6. XBF Aaron G Win User

    xbox one shutting off

    Jack,

    Hey buddy. Sorry bout the inconvenience. What it sounds like is that if you have more than one application running, your Xbox is trying to run them simultaneously and there might not be enough network to support that. Your Xbox will crash or revert to dashboard
    if the console is outrunning your network. Here's some
    trouble shooting for your console shutting down
    and also some Xbox live required guidelines for your network.

    • Download speed
    • Upload speed
    • Latency
      Note Having this information handy will make the discussion easier if you have to contact your ISP later.

      Compare your speed test results to the following speeds, which we recommend as minimum requirements for the best connection experience:

      [table][tr][td] [/td][td]Online gaming[/td][td]SD video streaming[/td][td]HD video streaming[/td][/tr][tr][td]Download speed[/td][td]3 Mbps or 3,000 Kbps [/td][td]1 Mbps or 1,000 Kbps [/td][td]3.5 Mbps or 3,500 Kbps [/td][/tr][tr][td]Upload speed[/td][td]0.5 Mbps or 500 Kbps [/td][td]N/A [/td][td]N/A [/td][/tr][tr][td]Latency[/td][td]Less than 150 milliseconds [/td][td]Less than 150 milliseconds [/td][td]Less than 150 milliseconds [/td][/tr][/table]

      Please keep in mind that these are the minimum requirements in order for a game or app to have a “Certified” experience. The higher your connection speed, the better your experience will be.
  7. gds1972 Win User

    Xbox One shutting off

  8. Joc Holliday Win User

    Xbox one shuts off

    Either your outlet your plugged into can be shorting out, cable damaged or where the xbox plugs into might be faulty now.

    If the power block is green its good.

    I would recommend sending it in if its still under warranty
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Xbox one shuts off for no reason

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