Xbox One Shuts Off at Random Intervals, Tried Several Unsuccessful "Fixes"

Discus and support Xbox One Shuts Off at Random Intervals, Tried Several Unsuccessful "Fixes" in XBoX on Consoles to solve the problem; My Xbox One will shut off at random intervals while playing games. Sometime it can play for an hour before shutting off, other times it'll only last 5... Discussion in 'XBoX on Consoles' started by RippingSugar8, Apr 26, 2018.

  1. Xbox One Shuts Off at Random Intervals, Tried Several Unsuccessful "Fixes"


    My Xbox One will shut off at random intervals while playing games. Sometime it can play for an hour before shutting off, other times it'll only last 5 minutes. While there are no consistent interval times when it turns off, I do notice it almost always occurs
    when it's loading a multiplayer match or loading back into a game's main multiplayer menu. When this happens there is no indication of any problems. The console shuts completely off, as does the power brick light goes out. I've tried unplugging the power supply
    from both the wall outlet and console and waiting several minutes. At that point I plug it back in the outlet and the brick light is solid orange. Then I plug it into the console and the brick light turns white for roughly 5-10 seconds then turns back to solid
    orange. At this point I can power on the console like normal and it functions normally until it shuts off yet again. This has been going on, and getting progressively worse, for approximately 4-6 weeks, without ever having these issues before. Both the console
    and brick sit out in the open when in use and are mostly covered after shutting down the console while not in use. My power setting is at "Energy-Saving." I've tried several wall outlets without any change. Getting up close to both the console and brick I
    can hear the fans, however neither of them are considered loud by any means. I sincerely hope I can get this issue resolved quickly, as I have several multiplayer games I am very faithful to and am trying to continue playing, in addition to daily rewards and
    "contracts" that I'm having a lot of difficulty either finishing or outright losing.

    :)
     
    RippingSugar8, Apr 26, 2018
    #1
  2. Xbox One Shuts Off at Random Intervals, Tried Several Unsuccessful "Fixes"

    My Xbox One will shut off at random intervals while playing games. Sometime it can play for an hour before shutting off, other times it'll only last 5 minutes. While there are no consistent interval times when it turns off, I do notice it almost always occurs
    when it's loading a multiplayer match or loading back into a game's main multiplayer menu. When this happens there is no indication of any problems. The console shuts completely off, as does the power brick light goes out. I've tried unplugging the power supply
    from both the wall outlet and console and waiting several minutes. At that point I plug it back in the outlet and the brick light is solid orange. Then I plug it into the console and the brick light turns white for roughly 5-10 seconds then turns back to solid
    orange. At this point I can power on the console like normal and it functions normally until it shuts off yet again. This has been going on, and getting progressively worse, for approximately 4-6 weeks, without ever having these issues before. Both the console
    and brick sit out in the open when in use and are mostly covered after shutting down the console while not in use. My power setting is at "Energy-Saving." I've tried several wall outlets without any change. Getting up close to both the console and brick I
    can hear the fans, however neither of them are considered loud by any means. I sincerely hope I can get this issue resolved quickly, as I have several multiplayer games I am very faithful to and am trying to continue playing, in addition to daily rewards and
    "contracts" that I'm having a lot of difficulty either finishing or outright losing.
     
    RippingSugar8, Apr 26, 2018
    #2
  3. Xbox 1 shuts off at random times

    My xbox one tends to turn off by itself at random times. I will be watching a movie from a disc or netflix and when controller shuts off console shuts off. It's not a defective controller because I've tried several. I will be playing a game and the console
    will shut off in the middle of the game. There is a solid orange light on the power supply and it is plugged directly into the outlet. What the $&@" is going on with this 500 dollar piece
     
    PumpkinHead76, Apr 26, 2018
    #3
  4. Tyko 3 Win User

    Xbox one strange controller issue

    I tried this several times but it only fixes it temporarily. It soon goes back to not turning the controller off when shutting down and then being unable to power on the system with the controller. Kinect is as unresponsive as ever.
  5. DaBigAntleader Win User

    Home button not working

    This happened to me several months ago on my xbox one, I tried the cold restart option. Eventaully, I just shut my Xbox off by pressing the xbox button. So, I would recommend turning it off and and seeing if it has fixed itself.

    If that doesn't work, then maybe consider doing a hard restartby following
    these directions
    .
  6. gds1972 Win User

    Random Shut Off

    Hi

    Firstly can you please connect the console directly to a wall outlet as connecting the console to a power brick or surge protector can cause performance issues with the console. After this can you please try following the steps guided by

    this support page
    and hopefully this will resolve your issue.
  7. TrustyK Win User

    Random shut offs??

    Hey man, only trying to help. We are only able to do so much. If you have attempted all of the above, then it might just need to be repaired. You will have to contact support directly.
  8. gimme cheetos Win User

    Random shut offs??

    try to fix the problem by setting your xbox up where there is no chance of anything turning it off or on and make sure that you are not accidentally turning it off
Thema:

Xbox One Shuts Off at Random Intervals, Tried Several Unsuccessful "Fixes"

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