Xbox One Shuts Down

Discus and support Xbox One Shuts Down in XBoX on Consoles to solve the problem; Hi All. So here's my issue. Yesterday, my Xbox One (original, 2014/15 model) decided to shut down after loading a game. I've been playing "Vampyr,"... Discussion in 'XBoX on Consoles' started by LAR_95, Jun 22, 2020.

  1. LAR_95
    LAR_95 Guest

    Xbox One Shuts Down


    Hi All.

    So here's my issue. Yesterday, my Xbox One (original, 2014/15 model) decided to shut down after loading a game. I've been playing "Vampyr," which, despite some latent loading screens, has run pretty well ( — I've read online that other users have faced similar
    latent loading screens). After the console shut off, it wouldn't turn back on, so — per the online instructions — I unplugged both the console and the power cable for 10 seconds before replugging everything. The LED light, which had turned off, reappeared,
    and the console came back to life.

    That said, when I tried booting up "Vampyr," the console turned back off (without the characteristic three-note chime it usually makes: it just shut down). I went through the steps again and this time decided to boot up a game I thought would work given
    it had previously done so ("Resident Evil 2"). It, too, shut down the console. I tried unplugging the console for three minutes — again, per online instructions and the proferred recommendation given to me through the "Pro Gamer" feature — and the same thing
    happened again. I did a factory reset; deleted "Vampyr" from my console; and deleted any possibly corrupt save files from the console, but it continues to shut down every time I launch a game.

    I was, therefore, wondering whether anyone else has encountered this issue, and, if so, what their fix ended up being. I was told by an Xbox representative that this might be a hard drive issue but I wanted to confirm this with the community, especially
    in light of the fact that all repair centers by me are, unfortunately, closed.

    I am, of course, amenable to repairing the device I've taken care of these last five years, I'm just loath to drop a ton of money when it was running perfectly fine 24 hours ago (and Microsoft seems unable to provide any useful advice).

    Thanks in advance!

    :)
     
    LAR_95, Jun 22, 2020
    #1
    1 person likes this.
  2. DENAz666 Win User

    Xbox One Shutting down

    Hey mate,

    I would try firstly giving your console a power cycle, which you can do by having the console on and sitting at the dashboard. Then from there, hold the power button down on the front of the console down for 10 seconds until the console switches off. Then
    leave it off for a minute or two, before turning it back on and trying again.

    If that doesn't work, then try removing your profile from the xbox, and re-adding it back again. That might just kick it into grear :)

    Let us know how you go

    Cheers

    Denaz
  3. SA1NT 0F LI3S Win User

    Xbox one shutting down

    Yeah, sounds like you need a new power supply pack. You can purchase one on Amazon. They’re around $30 USD.
  4. LLG JuGgErNaUt Win User

    Xbox one shutting down

    I had this same issue with my X1X and it was because the fan vent was blocked by my controller's battery charger so the console was overheating.
  5. LAR_95 Win User

    Xbox One Shuts Down

    I haven't as I don't own another cord, though I thought that might be it, too.

    I've found a repair store that's open and will see what they have to say about the matter once they've run some diagnostic tests.
  6. Facundo.Carro Win User

    Xbox One Shuts Down

    Have you tried changing the power cord connecting to the Xbox one OG
Thema:

Xbox One Shuts Down

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