Xbox One shuts down 30-45 seconds into games

Brand new console. Just received yesterday. downloaded updates and installed game updates. games load fine, but the entire console just turns of about 30 seconds to 1 minute after starting to play the game. had cycled power on and off and uninstalled
and re-installed games.

:)

 

Xbox One Powers Off and Then Powers On again?

Hey Lausaly I did figure it out. Just plug in your play and charge kit BEFORE shut down.. and wait 30 seconds. Your Xbox One will shut down and stay down, but you do have to wait 30 seconds before shut down. I hope this is a software problem that can easily
be addressed and not an electrical problem in the kit.

 

Wireless network adapter

Inset the disc into your console. Shut down your console. Wait 30 seconds. Boot up your console. It should boot from disc

 

Hey there GrievingGecko6!

Sorry to hear about the power issues. I recommend trying a few troubleshooting steps to see if we can get this issue sorted.

Please give the following steps a try:

• Make sure your console is in a well-ventilated spot.
• Press and hold the power button on your Xbox One console for 10 seconds.
  
• Once your console is powered off, unplug the power cord.
• Wait 5 minutes and then plug in your console.
• Power on your console and load a game.
• If the issue continues, try plugging your console's power supply directly into a different electrical outlet.
  
  

Give the suggested steps a try and let us know if you continue to experience power issues.