Xbox One shutdown

Discus and support Xbox One shutdown in XBoX on Consoles to solve the problem; My Xbox One keeps shutting off while watching movies on Sling, and while playing games. How can I stop this? 916e6624-ee67-463d-aa33-41ed0fa3d1e7 Discussion in 'XBoX on Consoles' started by Biff2-24, Feb 24, 2021.

  1. Biff2-24
    Biff2-24 Guest

    Xbox One shutdown


    My Xbox One keeps shutting off while watching movies on Sling, and while playing games. How can I stop this?

    :)
     
    Biff2-24, Feb 24, 2021
    #1
  2. RobertBuckalew Win User

    Xbox One shutdown

  3. LarryZ(2) Win User

    Xbox One shutdown

    I've had the same problem since launch. I've received two console replacements since then, but both have the same problem. I'm certain it is related to my power supply now. It doesn't overheat and the lights don't indicate a fault, but I've tried other
    power supplies and have not had power issue. I've sent in my power supply to Microsoft and now I'm waiting on the replacement.
  4. Ronnieee Win User

    xbox one shutdown?

    Hi there! This is Ronnie, an independent adviser. :)

    Nice to meet you and I hope you are having a great day.

    I understand you need help.

    This error seems to be an ongoing issue for most games.

    The issue occurred due to an ongoing server maintenance for Xbox to provide you better service in the future. Don't worry because Xbox is already on top of it and engineers are working to the best of their ability to have this fixed as soon as possible.

    We do appreciate your patience and understanding towards this matter.

    You can check for update on this link:

    https://support.xbox.com/xbox-live-status

    No worries, nothing is wrong with your account or your console. This is just a maintenance and will soon be fixed once everything it done through the updates.

    Microsoft is working to fix the problem. Please try again after an hour or two.

    Let me know if you have more questions.
  5. Biff2-24 Win User

    Xbox One shutdown

    I suspect that my Xbox One was hacked. How do I confirm my suspicions?
  6. Bradd223 Win User

    Xbox One shutdown

    Make sure if anything, it is plugged into a wall socket directly, and the power supply unit is firmly connected on all ends. If at that point the console does not power on, attempt another socket or attempt another power supply unit. If neither of these
    fix your issue, I'd suggest calling support for a repair.
Thema:

Xbox One shutdown

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