Xbox one Settings >>Network >>Detailed Network Stats issue/question

Discus and support Xbox one Settings >>Network >>Detailed Network Stats issue/question in XBoX on Consoles to solve the problem; So I was looking to convert my xbox one from wired to wireless and noticed it the 'Detailed Network Statistics' menu. I click on it and it proceeds to... Discussion in 'XBoX on Consoles' started by Bert Mechman, Jan 27, 2014.

  1. Bert Mechman
    Bert Mechman Guest

    Xbox one Settings >>Network >>Detailed Network Stats issue/question


    So I was looking to convert my xbox one from wired to wireless and noticed it the 'Detailed Network Statistics' menu.

    I click on it and it proceeds to run some tests. The results are less then optimal.

    I have Cox and I should be getting approx 25 Mbps down and 10 Mbps up. I have a Surfboard SBG6580 (cable modem/router combo). My xbox is setup to be on the DMZ.

    The xbox one reports between 10 and 16 Mbps down, between 4-8 Mbps up (which is slower then what I should be getting.

    Latency between 50 and 65 ms

    Download packet loss is always 0% but my upload packet loss ranges from 10-24%.

    I have tried the tests with both wired and wireless connections.

    I have tried different ethernet cables from my router to the xbox one with no change.

    I have unplugged all wired cables except the one for the xbox one and moved ports on the router with no change.

    I have tried turning off the wireless function of my router with no change.

    I contacted cox and talked to a tech there and they report everything looks fine on their end (SNR and power levels look fine), they pinged my router and got 0% packet loss.

    [table][tr][td]Downstream Bonded Channels[/td][/tr][tr][td]Channel[/td][td]Lock Status[/td][td]Modulation[/td][td]Channel ID[/td][td]Frequency[/td][td]Power[/td][td]SNR[/td][td]Correctables[/td][td]Uncorrectables[/td][/tr][tr][td]1[/td][td]Locked[/td][td]QAM256[/td][td]17[/td][td]837000000 Hz[/td][td]1.6 dBmV[/td][td]35.7 dB[/td][td]11[/td][td]0[/td][/tr][tr][td]2[/td][td]Locked[/td][td]QAM256[/td][td]18[/td][td]843000000 Hz[/td][td]1.6 dBmV[/td][td]35.6 dB[/td][td]13[/td][td]0[/td][/tr][tr][td]3[/td][td]Locked[/td][td]QAM256[/td][td]19[/td][td]849000000 Hz[/td][td]1.6 dBmV[/td][td]35.3 dB[/td][td]8[/td][td]0[/td][/tr][tr][td]4[/td][td]Locked[/td][td]QAM256[/td][td]20[/td][td]855000000 Hz[/td][td]1.5 dBmV[/td][td]35.4 dB[/td][td]0[/td][td]0[/td][/tr][tr][td]5[/td][td]Locked[/td][td]QAM256[/td][td]21[/td][td]861000000 Hz[/td][td]1.4 dBmV[/td][td]35.3 dB[/td][td]0[/td][td]0[/td][/tr][tr][td]6[/td][td]Locked[/td][td]QAM256[/td][td]22[/td][td]867000000 Hz[/td][td]2.0 dBmV[/td][td]35.0 dB[/td][td]0[/td][td]0[/td][/tr][tr][td]7[/td][td]Locked[/td][td]QAM256[/td][td]23[/td][td]873000000 Hz[/td][td]1.7 dBmV[/td][td]35.0 dB[/td][td]0[/td][td]0[/td][/tr][tr][td]8[/td][td]Locked[/td][td]QAM256[/td][td]24[/td][td]879000000 Hz[/td][td]1.8 dBmV[/td][td]34.8 dB[/td][td]0[/td][td]0[/td][/tr][/table]

    [table][tr][td]Upstream Bonded Channels[/td][/tr][tr][td]Channel[/td][td]Lock Status[/td][td]US Channel Type[/td][td]Channel ID[/td][td]Symbol Rate[/td][td]Frequency[/td][td]Power[/td][/tr][tr][td]1[/td][td]Locked[/td][td]ATDMA[/td][td]3[/td][td]5120 Ksym/sec[/td][td]36100000 Hz[/td][td]46.0 dBmV[/td][/tr][tr][td]2[/td][td]Locked[/td][td]TDMA and ATDMA[/td][td]1[/td][td]2560 Ksym/sec[/td][td]23300000 Hz[/td][td]46.0 dBmV[/td][/tr][tr][td]3[/td][td]Locked[/td][td]ATDMA[/td][td]2[/td][td]5120 Ksym/sec[/td][td]29600000 Hz[/td][td]46.0 dBmV[/td][/tr][tr][td]4[/td][td]Not Locked[/td][td]Unknown[/td][td]0[/td][td]0 Ksym/sec[/td][td]0 Hz[/td][td]0.0 dBmV[/td][/tr][/table]

    When I used my computer to use the cox speed test it reports back 30 Mbps down and 10 Mbps up with 0% packet loss as well.



    So what tests is this page running and is it reliable? Do I have an issue with my xbox one?

    :)
     
    Bert Mechman, Jan 27, 2014
    #1
  2. Mister Cazador
    Mister Cazador Guest
    Installation stopped

    Hi ther Silexit, thanks for reaching out to us.

    Do you see any changes with this after clearing alternate MAC address and restarting your Xbox One console? You can find those in Settings>Network Settings>Advanced Settings>Alternate MAC address>Clear .

    Also, can you please send us your Detailed Network Stats (Settings>Network>Network Settings>Detailed Network Statistics) as seen on your Xbox One console?
     
    Mister Cazador, Jan 27, 2014
    #2
  3. Mister Cazador
    Mister Cazador Guest
    Audio keeps cutting off while I am downloading anything, be it games, apps, or updates.

    Hi there Bankai Phoenix, thanks for reaching out.

    To check, are you enrolled in the Insider Preview program?

    Also, Detailed Network Stats (Settings>Network>Network Settings>Detailed Network Statistics) as seen on your Xbox One console? Does this issue occur when you're using your headset in a party, game-chat, or both?
     
    Mister Cazador, Jan 27, 2014
    #3
  4. pd730
    pd730 Guest

    Xbox one Settings >>Network >>Detailed Network Stats issue/question

    What does the network test results show if your Xbox is not in the DMZ, just for comparison? Is your modem updated with the latest firmware? Maybe try forwarding ports instead and see what that does

    forums.xbox.com/.../242260.aspx
     
    pd730, Jan 28, 2014
    #4
  5. Bert Mechman
    Bert Mechman Guest
    I removed the xbox one from the DMZ and setup the port forwarding and it does not seem to have helped.

    9.33 Mbps down, 8.85 Mbps up, 15% packet loss upload, 63 ms latency 2nd test 18.6 Mbps/8.19 Mbps up, 9% packet loss, 62 ms latency
     
    Bert Mechman, Jan 29, 2014
    #5
  6. Bert Mechman
    Bert Mechman Guest
    Modem firmware is Software Version SBG6580-3.5.8.4-GA-00-505-NOSH
     
    Bert Mechman, Jan 29, 2014
    #6
  7. Bert Mechman
    Bert Mechman Guest
    Jitter/loss with small packets tested from West Coast - USA:

    [table][tr][td]1 minute MTR (hop loss analysis) from West Coast - USA[/td][/tr][tr][td]Hop[/td][td]Host[/td][td]LOSS[/td][td]Rcv[/td][td]Sent[/td][td]Best[/td][td]Avg[/td][td]Worst[/td][/tr][tr][td]0[/td][td]0%[/td][td]60[/td][td]60[/td][/tr][tr][td]1[/td][td]2%[/td][td]59[/td][td]60[/td][/tr][tr][td]2[/td][td]0%[/td][td]60[/td][td]60[/td][/tr][tr][td]3[/td][td]0%[/td][td]60[/td][td]60[/td][/tr][tr][td]4[/td][td]100%[/td][td]0[/td][td]60[/td][/tr][tr][td]5[/td][td]100%[/td][td]0[/td][td]60[/td][/tr][tr][td]6[/td][td]0%[/td][td]60[/td][td]60[/td][/tr][tr][/tr][/table]

    [table][tr][td]1 minute MTR (hop loss analysis) from Central - USA[/td][/tr][tr][td]Hop[/td][td]Host[/td][td]LOSS[/td][td]Rcv[/td][td]Sent[/td][td]Best[/td][td]Avg[/td][td]Worst[/td][/tr][tr][td]0[/td][td]0%[/td][td]60[/td][td]60[/td][/tr][tr][td]1[/td][td]0%[/td][td]60[/td][td]60[/td][/tr][tr][td]2[/td][td]0%[/td][td]60[/td][td]60[/td][/tr][tr][td]3[/td][td]0%[/td][td]60[/td][td]60[/td][/tr][tr][td]4[/td][td]0%[/td][td]60[/td][td]60[/td][/tr][tr][td]5[/td][td]0%[/td][td]60[/td][td]60[/td][/tr][tr][td]6[/td][td]0%[/td][td]60[/td][td]60[/td][/tr][tr][td]7[/td][td]5%[/td][td]57[/td][td]60[/td][/tr][tr][td]8[/td][td]2%[/td][td]59[/td][td]60[/td][/tr][tr][td]9[/td][td]0%[/td][td]60[/td][td]60[/td][/tr][tr][td]10[/td][td]0%[/td][td]60[/td][td]60[/td][/tr][tr][td]11[/td][td]100%[/td][td]0[/td][td]60[/td][/tr][tr][td]12[/td][td]100%[/td][td]0[/td][td]60[/td][/tr][tr][td]13[/td][td]2%[/td][td]59[/td][td]60[/td][/tr][tr][/tr][/table]
     
    Bert Mechman, Oct 31, 2018
    #7
  8. M3tal Daz3 Win User

    Xbox 0x801901f4 Account Error

    Check your Detailed Network Stats (Settings>Network>Network Settings>Detailed Network Statistics) as seen on your Xbox One console.
  9. Atherza Win User

    My Xbox One X struggling on Recent Youtube 4K Videos

    Hey there!

    What are your Detailed Network Stats looking like in network settings? It could be an issue with the connection.
  10. Mister Cazador Win User

    Audio keeps cutting off while I am downloading anything, be it games, apps, or updates.

    Hi there Bankai Phoenix, thanks for reaching out.

    To check, are you enrolled in the Insider Preview program?

    Also, Detailed Network Stats (Settings>Network>Network Settings>Detailed Network Statistics) as seen on your Xbox One console? Does this issue occur when you're using your headset in a party, game-chat, or both?
  11. Mister Cazador Win User

    Xbox One keeps signing me out

    Hey there geoviking, thanks for reaching out. Can you please send us your Detailed Network Stats (Settings>Network>Network Settings>Detailed Network Statistics) as seen on your Xbox One console?

    Please try our steps for
    random disconnections     on your Xbox One console to see if they can help resolve this issue you're experiencing.
  12. Mister Cazador Win User

    Xbox One X Ethernet Port

    Hey there SimplyMerciless.

    We recommend trying our guide for
    random disconnections     to see if they're able to help out with this issue you're experiencing. Also, can you please send us your Detailed Network Stats (Settings>Network>Network Settings>Detailed Network Statistics) as seen on your Xbox One console?
Thema:

Xbox one Settings >>Network >>Detailed Network Stats issue/question

Loading...

  1. Xbox one Settings >>Network >>Detailed Network Stats issue/question - Similar Threads - Settings >>Network >>Detailed

  2. In gears of war 2 mine freezes on the title screen and says "Network settings are being...

    in XBoX Games and Apps
    In gears of war 2 mine freezes on the title screen and says "Network settings are being...: I play on Xbox one and every time I try to get on it it stops at the title screen and freezes on "Network settings are being updated" and even if I wait for 30 minutes it doesn't give, I just need...

  3. Cannot see IPv6 IP settings in advanced Network settings.

    in XBoX on Consoles
    Cannot see IPv6 IP settings in advanced Network settings.: My console has both IPv4 & IPv6 addresses. I'd like to change the IPv6 settings from automatic to manual. However, when I open the advanced network settings, the either IP settings or DNS...

  4. xbox series s - unable to set as active network

    in XBoX on Consoles
    xbox series s - unable to set as active network: hi there. having trouble connecting my xbox to wifi again. i'm unable to do wired connection, just putting that out there. but basically ive had this xbox for a few months now and it used to...

  5. Xbox Series S saying it's connected to network only in network settings. It doesn't act or...

    in XBoX on Consoles
    Xbox Series S saying it's connected to network only in network settings. It doesn't act or...: My Xbox is connected to a network but saying it's not connected nor is it acting like it aside from showing directly from network settings menu. It's the only device not working properly. I've...

  6. My Xbox Series S won’t open the network settings.

    in XBoX on Consoles
    My Xbox Series S won’t open the network settings.: I’ve had my Xbox series S for maybe about almost two years now and had no trouble with it since then. Although recently every time I try to connect to the internet it proceeds to not open the...

  7. Xbox series X Can’t find teredo id when my networks firewall is set to high,

    in XBoX on Consoles
    Xbox series X Can’t find teredo id when my networks firewall is set to high,: Xbox Can’t find teredo id when my networks firewall is set to high, eb00db5f-8748-44ce-983f-5f2e02a15564

  8. Where is the Xbox Networking section in settings?

    in XBoX on Consoles
    Where is the Xbox Networking section in settings?: Yesterday, I went into Settings > Gaming > Xbox Networking to check my NAT type. Today, Xbox Networking section doesn't seem to be there anymore. Where is this setting? I am unable find a mention...

  9. Change what setting on my social network what’s not set up right

    in XBoX Accessibility
    Change what setting on my social network what’s not set up right: What setting do I have to change It to do this customize your privacy settings Then settings - account-privacy & online safety thought I did it but must be missing it somehow. Games will not start...

  10. Xbox series S wont connect to wireless network after power reset/hard reset/ setting changes

    in XBoX on Consoles
    Xbox series S wont connect to wireless network after power reset/hard reset/ setting changes: nothing has worked for no specific reason besides ethernet which isn’t available for me and i tried hard resetting it but the issue came back a day later and it is persisting on not letting me...