Xbox One Series S buttons not registering PLEASE HELP!

Hello @Nalaiko! I hope that you are doing well today!

With issues like these, please attempt the following solutions.

Power Cycle your console:

1. Turn off your Xbox by holding the Xbox button on the front of the console for about 10 seconds. The console will turn off.
   
2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller.
   

Power cycle to your controller :

1. Press and hold the Xbox button for 5-10 seconds, until the controller turns off.
   
2. Wait a few seconds, then press and hold the Xbox button again to turn the controller back on.
   

Also, try going to the controllers and accessories section in your Xbox settings and see if a firmware update is available for your controller.

Update the controller:

1. Press the Xbox button to open the guide.
   
2. Under Profile & system, select Settings.
   
3. Under Devices & connections, select Accessories.
   
4. On the Xbox Wireless Controller screen, select “…” to check the firmware version for your controller.
   
5. If it says there’s no update available, your controller is current. If it says “Update,” follow the steps provided.
   
6. Once your controller is updated, disconnect the USB cable and try connecting wirelessly again.
   

However, if the issue persist, preform a Soft Factory Rest by selecting Reset and keep my games & apps and then check again.

To Reset your console, Select System > Settings > System > Console info > Select Reset console > Choose Reset and keep my games and apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

Make sure to keep us updated!

I hope this helps you out!

I'm Samy an independent advisor and I'll be helping you

How are you, mate?

Press and hold your console's power button until the console turns off, remove the console's power cord for 1 minute.

Turn on the console with the controller and see if that solves the problem.

If the problem persists reset the console to factory defaults, you won't lose anything but you will need to log in with your account again. Email and password are required.

Follow this path and select reset keeping games and app.

In 5 to 10 minutes you will finish reconfiguring your console

To reset the console>

Settings> System> Console Info> Reset Console

Do not reset the console without having the email and password for the accounts you use.

Hi there. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

To determine if you can play it on the Xbox One console and a specific game has an Xbox One version. Please do the steps below.

Go to My games & apps > Full library, select the Filter button, and switch the All console types filter to Series X|S to find the Xbox Series X|S version, or set it to Xbox One to find the Xbox One version.

Turns out it was somehow trying to connect to either the xbox one s or xbox series s consoles in my house for some reason. Turning them off fixed it.

Sidenote: In all my experiences with wireless xbox controllers (xbox 360, xbox one, xbox series x/s) the sync button needs to be held to be put into pairing mode (quarter ring rotating clockwise /flashing xbox logo), while the button on the console needs a single press, if it helps anyone.

Since you are using an Xbox Series S console, please press and hold the Xbox button and the Pair button instead when resetting the display settings.