XBOX ONE security protocol issue

UNSCDeadpool · Dec 25, 2015

ust got a brand new xbox one for Christmas and the set up wont let me get passed the SSID screen. I get an error message stating my security protocol will not work. It is working fine on my brother's existing xbox one. Need to troubleshoot.

:)

xEvilShadowx187 · Dec 25, 2015

how do you change your router' security protocol

If your Xbox one is saying "Your security protocol won't work". You can try unplugging the Xbox one for a few seconds and plug it back in then try. I see this has helped other users that had their xbox one saying security protocol issue.

"Your security protocol won't work"

Im just adding this here incase that's the issue you are having so you may try it

DIPDIP0TAT0CH1P · Dec 25, 2015

Security protocol

Are you using WIFI or Wired. When you chose test network what happens

Xbox One : Networking

{Parity} · Dec 25, 2015

Give us a little more information about your network. What security protocol are you attempting to use?

{Parity}

Give us a little more information about your network. What security protocol are you attempting to use?

xEvilShadowx187

If your Xbox one is saying "Your security protocol won't work". You can try unplugging the Xbox one for a few seconds and plug it back in then try. I see this has helped other users that had their xbox one saying security protocol issue.

https://answers.microsoft.com/en-us/xbox/forum/xba_console/quotyour-security-protocol-won39t-workquot/47fb8c51-cb08-44d1-9c8c-374800b8ff64

Im just adding this here incase that's the issue you are having so you may try it

SmartLace1968

Hi there! This is Virginia O.

I understand that you are experiencing issues connecting to your Wifi.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please restart both your Xbox Series S and your router. In order for both devices to be fully refresh.

And then check for Firmware Updates. Please go to System> Settings> Console info> Update.

Next is to make sure that you have a good range of your WiFi router. Walls and other obstacles can weaken the signal.

Then on your Xbox Series S, go to Settings > General > Network settings, and disable WiFi. Wait a few seconds, then re-enable it.

It is important to check for interference. Other devices like cordless phones, microwaves, and neighboring WiFi networks can interfere with your connection. Please minimize them.

After performing the steps kindly test it out if it works.

Thank you for your cooperation.

XBF Crystal P

Hey there Jack Mason2,

In order to change routers configuration and security protocol, you will need a couple of things. Here is the troubleshooting information necessary for

Xbox One Networking for the Xbox Live server. In reference to your router, visit this
site to help assist you find the port forwarding guide specifically for your internet hardware. You will need to look at your router for the manufacturer and model number.

Let us know if this helps.

MRallamagoosa

The router configuration and how to manage it are usually based on the model your using, so I would suggest to look for more specific info online searching for your model.

And maybe provide also more info here so that, if there's someone with specific knowledge on it, he may be able to help.

XBOX ONE security protocol issue