Xbox one security email code

Discus and support Xbox one security email code in XBoX on Consoles to solve the problem; Every time I turn on my Xbox one, it's signs me out of my account so I have go back and sign in. When I select my account, a window pops up and asks... Discussion in 'XBoX on Consoles' started by ANDRSN530, Mar 3, 2017.

  1. ANDRSN530
    ANDRSN530 Guest

    Xbox one security email code


    Every time I turn on my Xbox one, it's signs me out of my account so I have go back and sign in. When I select my account, a window pops up and asks for the password for my outlook.com account. Then after typing in the correct password, another window pops up
    and asks for a code to an Gmail address that isn't mine. It keeps sending confirmation codes to the wrong email address so Im locked out of my Xbox one live account. My outlook Microsoft account online they ask the password for isn't even linked to my Xbox.
    I'm really confused and upset because I bought a years worth of gold live and can't use use it. Please help, thank you

    :)
     
    ANDRSN530, Mar 3, 2017
    #1
  2. CrushB52
    CrushB52 Guest
    Anyone notice the sign in being slower since the update?

    You guys are lucky you can even sign in. My brother needs a security code sent to him every time he turns his box on. He goes to his email to get the code but now his outlook email doesn't work. He hang been able to get on in a while.

    Man I'm so glad I have PSN.


    Sent using a telephone
     
    CrushB52, Mar 3, 2017
    #2
  3. jaxon
    jaxon Guest
    Xbox Live Customer Service Nightmare

    You had better make sure that you have access to your email and/or your text messages if you want help from Xbox live. I tried to call them to get their help in a billing issue. They would not talk to me unless they had a customer code. I needed that billing issue sorted right then, as I really did not want an overdrawn bank account. I did not have access to my email and could not get the code! They refused to talk to me without it. I had to borrow a phone, and call my brother. He logged in to my email. I then had to relay the customer code from my brother to the agent. I like that they are secure, but the way they have it set up is sort of annoying. How do you feel about customer service?
     
    jaxon, Mar 3, 2017
    #3
  4. Lucas Lauer Win User

    Missing Microsoft Account

    Like you said before "When I tried to enter a security code as I thought I forgot what my username was, I got this:". Where did you get the security code page? On Microsoft or Minecraft website? Just try to sign in and it will send the security code in one of these emails. They are alternative emails associated with the Microsoft email address you are probably using for Minecraft.
  5. Senryu BR Win User

    no email with security code

    The problem maybe is didn´t MS but your e-mail server....

    I will tell a problem i have whif another game company

    I have account in Big N and i never receive e-mail i look in F.A.Q.s and discover some e-mail companies block e-mails from certains local´s...

    For fix that you have 2 simple solutions!!!

    1. In the segurity code demand you have the option to put a cellphone!!!, chose the cellphone (if you don´t included that in your account information go to your account, personal information and include your phone!!!); they will send to your phone by mensage
    in 5 or 6 minutes the code!!!(even if your phone is from "outside", like your account is US and your phone is Brazilian they will send the code!!!, but remeber to put correct, whif your country and state code!!!; your phone!!!)

    2. Change your e-mail to another maybe your e-mail service blocking all e-mail´s from MS, put (or make another)e-mail account and try again, they send that really fast in 10 or 15 minutes you will received if not..., back to step one!

    I hope if i helped you and sorry my bad english, it´s self learnerd.
  6. onyxishere Win User

    Security Code Email

    You're currently showing as a gold member. Could it wait till you get home?
  7. onyxishere Win User

    Security Code Email

    It can take quite a while for the security code to be sent via email. I have since given up on waiting and just give them my land line number. I get a call within 10 seconds of submitting the request.
  8. xMyStiCaLViXeNx Win User

    no email with security code

    its because of the browser you're using.. try it on either internet explorer or firefox. Google Chrome and safari will not work with these codes for some reason. Sounds goofy Ik but that's more than likely why you don't receive them
Thema:

Xbox one security email code

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