XBox One screenshots to OneDrive not working

Hello,

Thank you for posting in Microsoft Community.

We understand that you are trying to upload your screenshots from Xbox One to OneDrive. There could be several reasons why your screenshots on Xbox One are not uploading to OneDrive - limit of 10 GB captures has been meet, the automatic upload was disable or capture is no longer available. Here are some troubleshooting steps you can try:



Clear your Xbox One cache:

• Clearing your Xbox One cache can help resolve issues with uploading screenshots to OneDrive. To do this, press and hold the power button on your Xbox One for 10 seconds to fully power it off.
  
• Then, unplug the power cord from the back of the console and wait for 10 seconds before plugging it back in and turning on your Xbox One.
  

Check your OneDrive storage:

• Ensure that you have enough storage space on your OneDrive account to upload the screenshots. Free storage of OneDrive is 5 GB if you exceed, you may need to upgrade the storage to 1TB which is included to Microsoft 365 subscription.
  

Check your OneDrive settings:

• Make sure that your OneDrive settings are configured to allow uploads from your Xbox One.
  
• To do that, go to Profile & system > Settings > Preferences > Capture & share > Automatic uploads. You can enable automatic uploads for OneDrive, the Xbox network, or both.
  

If none of these steps work, please provide us a screenshot of the issue and details about the storage.

Sincerely,



Microsoft Community Moderator

Hey there, Sil3nt! To share your screenshots with your PC, you will want to upload them to OneDrive. Please be sure to have OneDrive installed on your Xbox One before you follow these steps. If it's not on there, the option to share won't show OneDrive as
an option.

You will want to go to Upload Studio > Select Manage clip > Select the Filter drop drop > Select Screenshots > Select the screenshot you want > Hit the Menu button on your controller > Select Share > Select OneDrive. This will give you
access to your screenshot on OneDrive, which you can sign into on your PC and create a shared link for! You will want to make sure you sign into the same email and password on the OneDrive site that you use for your Xbox
One.

Hopefully that helps you out! Please let us know if you need further assistance on this. We want to make sure you are able to share all those awesome screenshots you've taken.

I have the same issue but only for screenshots.

Video clips work OK and get uploaded to OneDrive, whereas screenshots say they are uploading/uploaded but then never appear in my OneDrive anywhere.

Clearly an issue on Microsofts end but they don't seem to be able to acknowledge that... Yet.

I'm sorry to hear that you're experiencing issues with uploading screenshots to OneDrive from your Xbox Series X. It's frustrating when features like this aren't working as expected. Here are some troubleshooting steps to help you resolve the problem:

Check Xbox Live Services

Update the Xbox System Software

Verify your OneDrive Account is in good standing without any issues

Check the format of the screenshots

Verify that your privacy settings on Xbox are not preventing the upload of screenshots

Ensure that your local storage on the Xbox Series X is not full

Check your Network Connection

Make sure you have the OneDrive app installed on your Xbox Series X

If none of this works Contact Xbox Support to see if the issue can be resolved by talking to Support.

-Tyler

You can use OneDrive. You get 5GB of storage for free.

In the capture settings on the console, you can set it so that captures are automatically uploaded to OneDrive if you like. You can also manually upload multiple captures to OneDrive at once via the Captures app. Also, you can upload an individual capture to OneDrive via the Share menu.

Once uploaded, screenshots will appear in the Pictures\Xbox Screenshots folder inside your OneDrive folder, and videos will appear in Videos\Xbox Game DVR.