Xbox one screen time not accurate

Discus and support Xbox one screen time not accurate in XBoX on Consoles to solve the problem; I have 2 xboxs, one for each of my sons. My weekday screentime set for them both is from 7am - 10:30pm. Now my oldest sons xbox is good it cuts out at... Discussion in 'XBoX on Consoles' started by URN4SI, Feb 16, 2019.

  1. URN4SI
    URN4SI Guest

    Xbox one screen time not accurate


    I have 2 xboxs, one for each of my sons. My weekday screentime set for them both is from 7am - 10:30pm. Now my oldest sons xbox is good it cuts out at the right times. But my youngest so s xbox shuts off at 9:47pm. Ive checked online in family screen
    time settings and both boys xboxs are set to the same screen times 7am-10:30pm. So why is my youngest sons xbox going into screen time shut down earlier then i specified? And how to fix it . Im also in australia sydney. If that helps .thanks heaps

    :)
     
    URN4SI, Feb 16, 2019
    #1
  2. SadAndSadder Win User

    Xbox one screen time not accurate

    Hi,

    Have you tried your region settings in your Xbox?
  3. Cowgrlzroc Win User

    Xbox one screen time not accurate

    Sorry to hear about your issue. Have you checked the time zone and daylight savings time settings on his Xbox? Below is a link to change the system settings on the Xbox One.

    https://support.xbox.com/en-US/xbox-one/console/system-settings

    Let us know if that helps.

    Best wishes,

    Cowgirl
  4. OK Fowl Win User

    screen time not accurate

    Have you seen this guide? https://answers.microsoft.com/en-us...-windows/29533738-5766-4ba5-881c-c588e45201dc

    One section I noticed sounds like your issue.

    Common issues with time limits

    I don't think time limits is working, because the time in the device usage report does not match what I observe in real life.

    • If your child uses multiple devices, then keep in mind that each device tracks their allowances separately. For example, a child who is limited to 1 hour, but can sign into 2 Windows PC's, could use each PC for 1 hour, for a total of 2 hours of usage that
      day.
    • Time limits are enforced based on when they are signed in (even idle time), but idle time is not counted in the device usage report. For example, if your child's allowance is 2 hours, and they sign in and don't do anything, the child would be locked out
      after 2 hours, but the device usage report may show as little as 1 minute of usage
  5. Frathos Win User

    screen time not accurate

    Based on OK Fowl's post which includes information I wasn't aware of, I'd monitor the usage for another week or so to try and see if it is the idle time that is throwing off the report time and apparent early termination of game playing time.

    Good luck!
  6. evenzur Win User

    screen time not accurate

    Where do i fill this report?
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Xbox one screen time not accurate

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