Xbox One Screen cuts in and out while playing games

Discus and support Xbox One Screen cuts in and out while playing games in XBoX on Consoles to solve the problem; Today (8/31/20), I powered on my Xbox One that I got as a gift from when it launched. I haven’t had any issues with it until today. I’ve been using... Discussion in 'XBoX on Consoles' started by AMG3, Sep 1, 2020.

  1. AMG3
    AMG3 Guest

    Xbox One Screen cuts in and out while playing games


    Today (8/31/20),

    I powered on my Xbox One that I got as a gift from when it launched. I haven’t had any issues with it until today. I’ve been using external hard drives with my xbox for the past 2-3yrs and recently got a new external Seagate SSHD in June and downloaded about
    6-8 games on it and had been playing them from the external since June with no issues. When I went to play a new game I recently purchased my tv screen would cut in and out (to a black screen) unless I hit the home button on my controller and the side menu
    would pop up with the game running fine in the background. It’s not until I go back to the game that it cuts in and out again. This only happens in games and does not happen while on the home screen. I tried the 2 games that are on the internal hard drive
    and had no issues but I had these issues with all the games on my external hard drive. Hard drive was healthy according to seagate after running a diagnostic and recommended to reformat the SSHD but I didnt. I just disconnected it and proceeded to redownload
    a digital game or two onto the internal drive but then the same issues occured again with those digital downloads from my owned games.

    Does anyone know how I can fix or address this?

    :)
     
    AMG3, Sep 1, 2020
    #1
  2. Shoryouken Win User

    Resident Evil 0 HD Freezes

    Same thing happened to me first time playing this game. Theres no way to skip cut scenes because as soon as you connect the wires the screen goes black and your xbox cuts off. Hopefully microsoft come up with a fix I bought this game a while back and I
    just now started playing it.
  3. GingaNinja Slee Win User

    omg the lag!!!!!

    True. Now what sucks is my tv screen like to black out on me causing me to cut it off and back on real quick while playing this game. Had it happen to me a few times during boss fights and lost because of it.
  4. AyeeJamesy Win User

    Xbox one party audio cutting out while playing Xbox 360 games

    Go into your Settings to see if anything need to be adjusted
  5. AridLizard Win User

    Xbox one party audio cutting out while playing Xbox 360 games

    if Power Cycling and Factory reset don't work, create a save offline then when you go online and it starts to sync, select cancel and that should get rid of the cloud save.

    hope this helps
  6. XBF Diego M Win User

    Xbox one party audio cutting out while playing Xbox 360 games

    Hi Cody,

    Thank you for posting on the Xbox forums. I'd be happy to help!

    If you haven't already done so, please try the following steps.
    Go ahead and do a hard restart and power cycle
    to the console. Hold down the power button on the console for about 10 seconds or until it shuts down and then remove the power cable from the Xbox and the power outlet for about 5 minutes. Then re-connect and wait 60 seconds before turning on the Xbox.

    If that doesn't help then you will need to try out a
    soft factory reset
    .
    1. Press the Xbox button on the controller to open the guide.
    2. Scroll to the right and select System > Settings > System > Console info.
    3. Select Reset console.
    Make sure to select "Keep my games & apps" and have the correct account login information plus your Wi-Fi password ready if you connect wireless because you will need to re-add the account's that were on the Xbox and re-connect to your network during the
    reset.

    Give all of that a try and let us know how it goes!
Thema:

Xbox One Screen cuts in and out while playing games

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