Xbox one says i dont have gold but i do

I have the same problem and it did not work. I have tried clear the cache, restart it, delete alle the BF4 content and install it again no help. What to do?

Hey there Smartbomb!

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Have you tried to clear your systems cache? If not, give that a go by navigating to Settings>System Settings>Storage or Mimory>Highlight your HD or Memory Unit>Press the "Y" button for Device Options>Select clear cache. Clear the cache three times, then
restart your console and see if that resolved the issue.

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If that solution doesn't help, Re-download your profile by pressing the Xbox Guide Button, then select "Download Profile" NOTE: Not seeing "Download Profile?" Press the "X" button to sign out.

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Let us know if those solutions helped out any.

Hey there, Hr Soegaard! Looking on the forums here, it looks like you don't have Gold (as stated by the gray gamertag you have). Please check out commerce.microsoft.com and make sure you see your subscription there. If you're still having the issue and it
says you purchased it, go ahead and make a new thread.

You'll have to call Support to sort this out, as you'll need to provide information that you shouldn't post on a public forum.

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You can find your local support number by following the information behind this link
support.xbox.com/call-us.

Hey mate,

I've seen this issue crop up in the past, and have a few suggestions that should hopefully work:

Firstly, the ol' power cycle. With you xbox on, hold the power button on the front of the xbox down for 10seconds to shut it completly off. Then turn it back on and see if it has worked.

Failing that, another suggestion I found had worked for others, was to delete your profile from the xbox and redownload it again.

Let us know if neither of those works, and we can go from there

Cheers

Denaz