XBOX One Says "Buy Gold" Already Have 12 Months of Gold

Discus and support XBOX One Says "Buy Gold" Already Have 12 Months of Gold in XBoX on Consoles to solve the problem; Hello, I already purchased a 12 month Gold membership last June, and everything was fine until I updated my XBOX One a couple weeks ago. Now instead... Discussion in 'XBoX on Consoles' started by bigbadbauman, Apr 14, 2017.

  1. bigbadbauman
    bigbadbauman Guest

    XBOX One Says "Buy Gold" Already Have 12 Months of Gold


    Hello,

    I already purchased a 12 month Gold membership last June, and everything was fine until I updated my XBOX One a couple weeks ago. Now instead of seeing the Games with Gold tile on my dashboard, I see "Get Gold for $1". I am also unable to play games online,
    and am asked to purchase Gold again if I try to play online. Here's the odd thing, all the "deals with Gold games" I've previously bought and downloaded all work fine. If I go into the settings menu under subscription it says I have Gold and it will auto renew
    in June. I've tried a power reset three time to no avail. I've also tried logging out and logging back in. Short of calling phone support, what could be wrong and what can I do?

    Thanks in advance!

    :)
     
    bigbadbauman, Apr 14, 2017
    #1
  2. Xbox One Live 12 Months ??

    MS Store US says

    Day One 12-Month Xbox Live Gold Membership - Microsoft Store

    Day One 12-Month Xbox Live Gold Membership

    For a limited time, get a Day One 12-month Xbox Live Gold membership and play Killer Instinct: Round One, with the exclusive Shadow Jago character. Includes commemorative card and case.
     
    weaponx_uk2003, Apr 14, 2017
    #2
  3. I have Xbox Gold but can't get games with gold

    I bought xbox gold for 12 months on xbox 360 a while ago but i cant seem to get games with gold i've missed a game already and might miss another one when i go onto my dashboard it shows the games with gold tab but when i go on it it says to buy it when
    i've got it already
     
    Deathstroke2483, Apr 14, 2017
    #3
  4. Smwutches Win User

    Gold to ultimate

    If the Gold is already on his account and you purchase Ultimate, it will convert the Gold he has into Ultimate. So if you were to buy 12 months of Ultimate and you have 12 months of Gold, you would have 24 months of Ultimate.
  5. Smwutches Win User

    Ultimate

    If you're buying Ultimate while you already have Gold (and/or regular Game Pass) it will convert the remaining time you have into Ultimate at a rate of 1:1. So if you have 12 months of Gold and buy 1 month of Ultimate, you end up with 13 months of Ultimate.

    If you go the opposite direction and have Ultimate and then add 12 months of standard Gold or Game Pass, the Gold is converted based on price rather than time. 12 months of Gold is equal to 4 months of Ultimate.
  6. Vision Verrify Win User

    Xbox Live question

    Hey there,

    There are 2 ways to buy Xbox Live.

    1. With 3months gold, 6 months gold and 12 months gold.

    That contains, if you buy it one time and after the 3, 6 or 12 months gold period expire and you want a new one, you just can buy a new code.

    2. Auto-renewal.

    That contains, if your Gold period expire, they will get money from your bank account and you have new gold.
  7. Smwutches Win User

    Xbox Game Pass Ultimate conversion

    Anytime you have just regular Gold or Game Pass and you buy Ultimate, it converts at a ratio of 1:1. So if you buy 12 months of Gold and then buy 1 month of Ultimate, you'll have 13 months of Ultimate.

    The conversion rate goes into effect if you have Ultimate already and then add Gold or standard Game Pass. So if you have an active Ultimate subscription and buy a 12 month Gold card, you would extend your Ultimate by 4 months.
  8. Buachaill Dona Win User

    Xobox Live Gold to Game Pass Ultimate conversion rates

    Yes 1 month is 20 days, but remember buying 12 1 month golds is way more expensive than buying 1, 12 months gold, hence why you get less for 12 months gold. 3 months gold = 2 months ultimate.
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XBOX One Says "Buy Gold" Already Have 12 Months of Gold

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