Xbox one s won't stay powered on

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

If your Xbox One S console is having trouble staying powered on, there could be a number of possible causes.

Make sure that the power cord is securely plugged into both the back of the console and the wall outlet.

Try using a different power outlet, or try plugging the console into a surge protector or power strip.

Check the power cord for any visible damage, such as frayed wires or a bent plug. If the cord is damaged, it may need to be replaced.

Make sure that the console is properly ventilated. It should not be covered or placed in a confined space where it cannot get proper airflow.

I hope this helps!

my Xbox one s won't stay on

Hello TJR2,

Thank you for your post. I understand you are experiencing an issue with your Xbox One S failing to stay on. To troubleshoot this, please visit the following page:

Xbox One won't turn on.

I hope this helps.

Hi Jurgen,

Thanks for your reply. I've already blown through the casing but I will try it again.

On the assumption that the HDD is dead, if I purchase a new console - will I lose any digital content? IE my console came with a digital version of Forza 4, will I lose it if I buy a new console or will I simply be able to download it again on the new console?

Thanks again everyone for your help so far!

Hi ,

Thanks for the update. Clicking and "blip" sounds can indicate the end of life for your hard drive. Though this is not always the case, it can be an early sign of possible hard drive failure.

I hope this information helps.

Hi Ezra,

Thanks for your reply - as I suspected then. So essentially my nearly £250, barely used console is scrap?

Thanks anyway