Xbox One S Won't Connect To Wi-Fi Anymore

BarvaldGG · May 18, 2021

As the title suggests, I've been using my XB1S without problem for a couple years, until a couple days ago when it stopped connecting to the internet. Now I get the 'Can't connect to DHCP server' error whenever I test my connection. One of the suggested fixes is to try a static IP which gives me the 'Can't connect with a static IP' error. If it helps, my settings say that the system was last updated 5/12/2021 [10.0.19041.7771 (xb_flt_2105vb.210506-2030)], which lines up with when I was last able to connect. I have done literally nothing else different with my XB. I haven't downloaded any new games/apps, or even physically moved the console.

I've tried all of the troubleshooter suggestions, such as making sure that MAC filtering isn't blocking the XB, and that's where things get kind of weird. When I have a static IP address entered on my XB, it shows as being connected in my modem settings as well the Netflix app error screen, but I still don't get any actual "internet". When I use an automatic IP, XB shows an IP that's way outside the range of my modem (may be a placeholder since it shows the same one every time)

Things I've already tried:

-power cycling XB and modem

-re-entering network and password

-checking MAC filtering

-automatic and static IP

-console reset

-disabling wireless, followed by a hard reset

-test other wireless devices on the same network, all other devices connected without problem

-tried a wired connection, successful

:)

XBF Zineb F

Since you have pretty much gone through all the necessary troubleshooting steps, you will need to get in touch with your Internet Service Provider (ISP) and check the case further with them. Make sure none of the ports mentioned below is blocked by your ISP.

The ports that need to be open: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP) Port 3544 (UDP) Port 4500 (UDP).

BarvaldGG

Unfortunately not. I thought my ports were being blocked, but apparently it's just my modem in "stealth mode", so all ports appear blocked when tested.

Right now I'm just hoping the next major OS update will fix it, since my problems started right after an update.

BarvaldGG

Little update: I ran an online test meant to ping specific ports, and it looks like the ones you listed may be blocked, so I spoke with my ISP [Bell], and they said they don't mess with ports from their end. They claimed it was something in the modem setup, and since everything else is connecting without issue, they expect it's an Xbox malfunction.

Also, when I checked for my latest OS version, on a wired connection it says the update was successful, but when I checked it again while disconnected , it says "Update failed 0x8B050084".

codyMcCartney1

Ya the same exact thing is happening to mine.. ever since Thursday morning I haven’t been able to connect to the internet thru WiFi , only a wired connection

GregoryDeclercq

Hello BarvaldGG,

Any news on your side?

Could you make it work ?

Thanks,

Xbox One S Won't Connect To Wi-Fi Anymore