Xbox One S Wireless Controller Buttons Not Responding

Hello,
JG44077!

I'm sorry that you have been experiencing issues with your controllers.

Are the buttons not responding? What all troubleshooting have you done?

Here are some support resources:

The Buttons On My Xbox Adaptive Controller Aren't Responding

Troubleshoot Your Xbox One Wireless Controller

Let us know if this helps!

Hello, AnAngryG0Ose!

I'm sorry that you have been experiencing issues with your controllers.

Are the buttons not responding? What all troubleshooting have you done?

Here are some support resources:

The Buttons On My Xbox Adaptive Controller Aren't Responding

Troubleshoot Your Xbox One Wireless Controller

Let us know if this helps!

If the issues persist, I would strongly recommend contacting Xbox Support for additional help.

I updated my xbox series S in anticipation of some driving over xmas, went to play today and the controller works on the xbox screens but as soon as I open a game (Project Cars 2, or even something non driving), the G920 stops responding and I get the "Controller disconnected screen", and from then on it only responds to the wireless hand controller. If I hit the Microsoft button on the wheel it takes me back and I can navigate around the xbox screens, but not in games.

Hi and Sulute

sorry to hear.

If this controller was previously connected to the console but is no longer able to connect, you should repeat the connection process using the console’s connect button.

For info on how to connect your wireless controller to an Xbox One, Xbox One S, or Xbox One X, see

Connect a wireless Xbox One controller to your console.

If this does not help try "Troubleshoot your Xbox One wireless controller"

Hope this helps

Hello!

Thank you for your post. I understand you are experiencing an issue with your Xbox One controller not responding to input when you press thew view button. To troubleshoot this, please check out this article:

Xbox One Controller Troubleshooting.

I hope this helps!